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Overall, Macy's Bridal in Minneapolis was a good place to go. The consultant I worked with was very kind and helpful from the first day I tried on dresses to the day my gown first came in. She listened to what I wanted and helped me narrow down my choices. One of the managers was also very kind and accommodating. Alterations can be done on site, although I only needed a bustle made so I cannot speak for alterations. The bustle cost around $200 and I was pleased with the results. My only negative experiences with Macy's occurred after my gown arrived. When I came in for my first and second fittings, and when picking up the gown, the receptionists and the other manager were rude and condescending, even after they confirmed I was a paying customer. Their attitude was not professional, and I felt we were being judged for the way we looked and dressed. I would recommend giving Macy's a chance, but don't be surprised if you receive some unprofessional treatment from some of the employees here.
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