Weddingbee boards

Ironically, that's me and my husband at our wedding in the vendors avatar. Isn't that picture great? I love it. Artistically, the posed photos were great. Terrific eye for backgrounds, etc. Technically, the photos were horrible. The outdoor photos were shot incorrectly, giving us fuzzy pictures that can't be printed. Well, they CAN, but they are so fuzzy and grainy that it's pointless. What is the point of photos that I can't frame? The photos we posed for were very artistically shot. Any and all candid photos were horrible - red eye, light streaks, blurs, bad angles, etc. There were two shooters at my wedding. Even so, there is not one shot of my maid of honor walking down the aisle, and only two (very badly angled) shots of me walking down the aisle. We all had red eye, I had to ask for it to be removed from almost all of the photos. Almost every shot was taken at an angle, which is great in a few shots, but not in nearly all of them. We have a million photos of the photographers friends (that were at and in the wedding) at the reception, and none of the grooms family. Even so, the worst part was how it was handled when the fact that I couldn't print the photos was brought up. Excuses... blamed it on the camera, the second shooter (called her a wench...??), and never once said "Oops I screwed up. I'm so sorry. Would you like a refund, partial refund, second photoshoot, etc?" Just a lot of excuses, curt emails, and eventually, after several months, another disc of the photos that were allegedly edited by another photographer. We never got an apology, or a follow up to see if the last disc was acceptable...nada. The lack of professionalism was almost worse than the lack of technical skill. I'm known on the boards and have discussed this with several other photographers on here as to how it should be handled and how to possibly clean up the images. I do not recommend using this vendor. I regret it and have the grainy, unprintable photos to prove it. Buyer beware.