A question to my fellow restaurant hosts…

posted 2 years ago in Career
Post # 2
Member
7 posts
Newbee

I am a general manager of a restaurant… I have had people complain over anything ridiculous and absurd. Once had an infant, wearing no pants, poop and it exploded all over the high chair. Dining room full of church goers, the dad yells take it bak to the kitchen and spray Lysol on it, that’s what we do at home. Well, then I’ve contaminated the kitchen with poop. Had another kid puke all over the restroom and refused to clean, like I am paid to clean up bodily fluids from their kids…  People think service industry people are there to abuse.. 

Post # 3
Member
4441 posts
Honey bee
  • Wedding: January 2013 - Harbourfront Grand Hall

GooteyBootey:  My manager once was handed a napkin (cloth, thankfully) filled with puke.

When I hostessed I worked at a country club so there were your normal snooty guetsts, but some actually treated you really well.  The rudest story I have was a time a woman laughed at me for bringing out her champagne promptly, she assumed there was no way it could be cold but I had swapped hers with a cold one of the same brand that we carry (same vintage as well, we provided her with the bin wine) so that she could have it faster but she literally laughed at me.

A member tried to bring his girlfriend in when she was wearing jeans, that’s a no-no.

Another guy I had to wait on brought in THREE hookers and acted like I was his fourth.  He told me to “scurry along” and procure the last of an appetizer that we were about to run out of.

A member that was going through a divorce brought her two kids and new boyfriend out to dinner to meet each other, the kids (one of which I went to high school with) ended up running away from the table crying.  Boyfriend was the guy that brought the three hookers in previously lol.

Post # 4
Member
264 posts
Helper bee
  • Wedding: September 2015

GooteyBootey:  I can’t think of anything overly weird, off the top of my head, it’s been a few years, but way too many rude guests. Like yelling at me, the hostess, because they’ve been waiting 45 minutes for a table. Too bad it’s a Saturday night and you’re a party of ten with no reservation! Lol… 

Post # 5
Member
2704 posts
Sugar bee
  • Wedding: January 2015

GooteyBootey:  I have a server funny for you.

I was serving at a ‘fine dining casual’ restaurant. The good was good, but you didn’t have to get super dressed up to go. Anyways, I dropped off the meals to a table and did the usual, ‘Is there anything else I can get for you?’, and one customer responded with, ‘yes, I would like you to cut up all of the food on my plate’. I laughed… I seriously thought he was joking. He was straight faced, and while I was looking from him, to his plate, to his perfectly good unused steak knife I realized he wasn’t joking… so I cut up his food. Lol… so awkward, and weird!

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