Post # 1
I hired a wedding planner a couple of months ago, and since we started working with her, she has been consistently late to meetings and unresponsive to emails and phone calls. We’re spending almost 20% of our budget on her services with the expectation that she’ll make the planning process easier on us, but so far all she has done is cause additional stress.
Since my fiancee and I returned from vacation last week, (and even while we were gone) she has not responded to a single attempt to contact her in any way.
What would you do? I wrote her a brief but clear email this afternoon asking that she contact me back ASAP to let us know if she’s okay and still interested in planning our wedding, but I’m not sure what else to do. Any advice??
Post # 3
Oh man, that sounds awful.
What’s your contract situation like?
Post # 4
Oh no! She is supposed to make your life easier, not more stressful! Have you signed a contract with her? Have you already paid her some/all of the money? I think this may partially determine your course of action…
Post # 5
Yes, that was my first question too….did you make a deposit??? If not get rid of her. If she works for a company can you contact a higher up? I am having a destination wedding and my coordinator was very unresponsive so I CC’ed her boss on an email and I got a response right away.
That must be so annoying and stressful why do we pay these people if they are adding more stress to the process by ignoring us!
Post # 6
It sounds like you may have paid her a deposit or so, but if you haven’t then fire her. You hired her to do a job for you and she is suppose to always be in contact with you regarding your wedding plans and also according to the contract that you both may have signed. I really hate wedding planners like that because then they give other wedding planners like myself a bad name! 🙁 But if it continues to become a problem, then I would suggest that you talk to a lawyer for breech of contract with her not doing what the contract says she would do. It’s kind of hard for me to give you accurate advice since I don’t know the whole situation, but if you want to send me a message we can talk more about it there. That way I can help you better on what to do if you’d like. I hope that all of this works out in your favor! God Bless!
Post # 7
We have a contract, but unfortunately I don’t have a copy right now (yet another thing she was supposed to send me one of that she never sent – when we got together to sign coffee got spilled all over my copy, and we threw it out b/c she said she’d fax me a copy of hers). We’ve paid her a deposit of 1/3 of her total, and the next 1/3 is due in a couple of months, and she’s done NOTHING concrete for us.
We found our own photographer because she couldn’t provide references to anyone with any experience within our budget, and we gave her a list of 3 venues we’d narrowed our choices to, asking her to do a simple spreadsheet comparison of them to help us make a final choice. She claims to have made several inspiration boards for us, but we have yet to see them. All we’ve actually gotten from her is a VERY BASIC budget breakdown (which is over our budget, to boot). She has also showed us examples of some of her in-house graphic designer’s work. That’s all. I’m so frustrated. 🙁
Re: Tica’s question – she is the owner of her own wedding planning company, so there’s no one else to contact. She hasn’t even given us an emergency contact to get in touch with if something happens to her.
Oh, and just to add to the fun, she still hasn’t responded to yesterday’s VERY CLEAR email. I’m not sure what to do next!
Post # 8
How long ago did you sign that contract? Even though coffee got spilled all over the contract I would’ve never threw it out because there are people that will say that they will send you another copy but try to find ways to alter it after they already have your signature. What your planner should’ve done was print out another copy of the contract and had you sign another one and then right then and there give you another copy what she was trying to do is bullcrap, it makes no sense. As a wedding planner myself I know better to take more than one copy of contracts in case somthing happens. If your wedding planner continues with this, like I said I’d look into talking to a lawyer since you do not have the copy of the contract right in front of you. Let that lawyer know what all has been going on and save or print out the emails to keep in file in case you need proof to show that she has been unresponsive to you. She what the lawyer has to say and see if there is some way you can fight this and possibly get your money back because you don’t need that kind of stress! Your planner is supposed to help take away that stress and burden not give you more while you’re trying to plan one of the most important day of your life!! This makes me so mad because it seems like she is using this business to scam clients so she can get paid for nothing! I hope that she responds back to you soon! I’m sorry that you’re going through this but as far as I can think of, the lawyer is probably the best way to go. I hope this helps.