Advice please – Communication with Photographer *long*

posted 3 years ago in Photos/Videos
Post # 3
Member
4876 posts
Honey bee
  • Wedding: September 2012

@FutureMrsKelly2014:  When I read the part that she was waiting on her school schedule, I’m guessing she is either in school herself or a teacher? Honestly, I just have issues with part time photographers. You cannot run a professional photography business as a *WEDDING* photographer and be doing it part time. I’m sure I’ll get flack for saying that, but wedding photography is a full-time, year round thing. Just because we have slower seasons, doesn’t mean we’re not needed constantly by our brides/grooms. It sounds to me like she has a communication issue. My question would be – do you want to deal with this for the next 9 month until your wedding? 

I personally would just shoot her an email and say, ‘Due to the location of the session, I need to confirm a permanant date/time for the engagement session.” Let her know that you’re upset with her lack of communication, and that if it continues you will be consisdering finding a new photographer.

Post # 5
Member
995 posts
Busy bee
  • Wedding: September 2009

@starfish0116:  I feel ya on the part time photographer thing in general, but if the OPs retainer was only $500, for the prices the photog is probably charging, she can’t AFFORD to go full time. That’s just the trade off I guess. If most brides want full-time, dedicated professionals, those prices are going to generally start at $3k+, unless they have a husband with a great job who can afford to support them both and their business is more of a hobby than a lucrative endeavor. Do you agree?

OP, in school for photography is a good sign, she might be full time after all. Why are you mad that she has a vacation scheduled? Photographers generally take their vacations in the winter when it’s less busy, so that’s pretty typical. Dealing with brides day in and day out at all hours can be daunting, and everyone needs a break to refresh their creativity and patience. I always come back from vacations eager for my next opportunity to create wonderful art for my clients, so it benefits them as much as it does me 🙂

 

Post # 7
Member
995 posts
Busy bee
  • Wedding: September 2009

@FutureMrsKelly2014:  Well, Im sorry to hear she’s not being responsive. There is never any excuse for that 🙁 I was just responding to this part of your post:

I emailed her December 20th and the next day I got a one-line reply saying “I’m going away until Jan 5th, lets book something for a weekend in January”.  I wrote her back immediately (I was so mad!)

 
Some people are really nonconfrontational, so if she noticed you were mad she may have started avoiding you for that reason (not wanting to deal with an upset client over the holidays) and then just forgotten about you. As for not responding to your later follow-ups, inexcusable. I’m sorry you’re having such a bad experience. You’ve tried calling right? Maybe leave a nice calm message just explaining to her about the venue? Good luck sweetie.

Post # 8
Member
788 posts
Busy bee
  • Wedding: February 2014

She lost your trust. Id find a new photographer. As much as it will suck big time, take the loss.

School, part time, full time, etc is no excuse to not respond. Period. She should of contacted YOU the minute she had her school schedule. You should not have to chase her for a time. You started contacting her over a MONTH ago!! That is ridiculous. I fear you will have more issues with her if you keep her. This will suck more than that $500 lost…

 

I would never pull that BS with my clients.

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