(Closed) Afraid at work, shouldn't be like this.

posted 5 years ago in Career
Post # 3
Member
872 posts
Busy bee
  • Wedding: July 2013

O_O 

I agree with your last comment that they NEED to have a buddy system, two emoplyees always working together to be safe. To avoid any of these kind of problems! Can you talk to someone above the general manager? Write a letter to someone? 

I am worried for you just reading this. Do you have any other way of protecting yourself other then your fiance’ coming over? Buy mace, buy a taser, buy some kind of defense because if that first creeper really did rape someone, or if you feel this threatened then something is wrong. Can you call the police the next time he comes in? This has gotten to the point of harassment, and you should be able to call the cops for this reason. 

I never take these things lightly, I am glad you have your fiance’ coming over tonight, but further measures need to be taken. And that last creeper you were mentioning needs to be reported to hotel management, if they refuse to do anything then I again I repeat….Call the cops for indecent exposure. That is disgusting, what a jerk. 

You shouldn’t be at a job that makes you this uncomfortable, but the good news is you have the power to help change this around! Stay safe!

Post # 4
Member
4275 posts
Honey bee
  • Wedding: April 2012

Um… I know this is not the greatest advice but I would be looking for a new job and would get out of there asap.

Post # 5
Member
7794 posts
Bumble Beekeeper
  • Wedding: November 1999

woah. I don’t know the laws in your country/state, but a single woman on duty sounds totally unacceptable to me. Even the late night pharmacy down the road from my house has a security guard at nights. Good on your fiance for coming over, but I would be looking for another job. Stay safe!

Post # 6
Member
508 posts
Busy bee
  • Wedding: April 2013

@pinkgreenandyellow:  I work at a hotel, too (actually at work right now, too, haha). So I totally know how you feel – I’ve had my fair share of creeps.

Have you told the creepy guy that hits on you to leave?  Tell him that he isn’t permitted in the hotel as he is not a guest or patron.  If he doesn’t leave, tell him you’re going to call the cops.  If he gives you any indication that he’s going to be trouble, call the cops.  That’s what they’re there for.  Personally, I call the cops probably one every two weeks because of trouble guests or people off the street.  

 

Post # 8
Member
508 posts
Busy bee
  • Wedding: April 2013

Also, I’m the only person on during my 3-11 shift also.  I think this is fairly common for hotels.  We have a policy for guest rooms, though.  Firstly, if it’s after 9pm, we’re not allowed to go up to their rooms.  You want towels or blankets?  You’re coming down for them.  Secondly, you going into the guys room like that is not safe at all. After knocking and announcing “Front Desk!” HE needs to come to the door.  You then need to tell him to step outside.  You shouldn’t be going in his room while he is still in there, ESPECIALLY if you feel uncomfortable with him.  And that whole scenerio with his being in his birthday suit with you in the room would have earned that guest a “get the fuck out of the hotel, no refund, no nothing” real quick.  That sort of behavior is unacceptable from guests.

Post # 10
Member
4275 posts
Honey bee
  • Wedding: April 2012

@pinkgreenandyellow:  You are afraid and have a genuine concern, and they just laughed?

Nuh-uh, do not feel guilty about it at all.

Post # 12
Member
4606 posts
Honey bee
  • Wedding: March 2014

I would be uncomfortable and I’d also be furious if I complained to management and they laughed at me. I second the suggestion to write to whoever is above the GM because something needs to be done. As an employee, you shouldn’t feel uncomfortable where you work. I also agree with the poster that suggested you tell him to leave if he comes around again, and if he doesn’t leave, then call the police. He has no reason to be there, so he can be removed from the premesis. I don’t know how it works there, but I used to work a late shift by myself at a movie place. I had to call the police a few times about creepy people, and after they told the person to leave, they patrolled the area a few times until I got off.

Since leaving your job isn’t an option right now, buy some mace and keep it with you.

 

Post # 13
Member
964 posts
Busy bee
  • Wedding: November 2011

 

@pinkgreenandyellow:  You need to start documenting these complaints to your manager.  God forbid something happens to you, there needs to be proof that you made these complaints.   When the creepy guys comes in, excuse yourself from the front and call the nonemergency number  for the police department and ask them just to send a unit thats in your area to patrol the parking lot.  Also ask them to have the officer come inside.  Introduce yourself tell them what has been happening and ask them if they can stop in here and there when they are in the area just to check on you.  Is there a coffee pot at the front so you can make them coffee?

I know it sounds crazy but I worked night shift before at a hotel  and the police would always come in and check on me and get coffee and use the restroom.  As far as going into a guest room, that is a big fat NO.  Matter of fact a HELL NO!  How the hell are you suppose to fix the TV?  Start looking for another job.  It’s usually 60 days before you get insurance? Make sure you have pepper spray or something for you to use in the case of an emergency.  I would get a taser.  Also make sure and park your car close to the front.  Even if you can’t park your car close when you get there, when the last person before you is getting ready to leave, move your car closer to the door.   I would totally ignore creepy guys so he would stop coming up there.   I wouldn’t show any fear or be rude, but I wouldn’t entertain him.

If there is more than one entrance to the lobby, make sure those that are not in sight are locked when you are by yourself.  If it gets back to the higher ups, you can present the documentation that you gave to your manager about not feeling save.  Also lock the doors leading behind the front desk.  I hope you find another job.  Hate you are going through this.

Post # 14
Member
4902 posts
Honey bee
  • Wedding: August 2013

Uh is that even legal to have one person on? It’s not here. Can you carry a taxer or something in the meantime? Yikes.

Post # 15
Member
2012 posts
Buzzing bee
  • Wedding: September 2013

i worked in hotels for 8 years. the late shift was also 3-11pm and i too was a lone worker. Our front desk doors were supposed to be locked at 11, but i quite regularly locked them earlier for safety reasons. My manager never had an issue with this.

Room calls from guys are the worst. I agree wih a PP who said the guest needs to vacate the room whilst you are working in there if you need to go in.

Do not be afraid to use your panic alarm. your front desk should have one under it. If you feel threatened or unsafe at anytime make this known to management. There should be someone you can contact at all times, especially as a lone female worker.

Remember you have the final say. you can kick who you like out especially if they are acting in a way that threatens or scares you.

 

Post # 16
Member
790 posts
Busy bee
  • Wedding: February 2014

You need to go higher up. GM’s and other management should not be acting like that. There is also fedral law to protect you from getting fired for bringing this issue up. If you’re fired you can take action.

Staff should not be left alone in the night hours male or female!

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