(Closed) After-wedding photog question

posted 5 years ago in Photos/Videos
Post # 3
Member
347 posts
Helper bee
  • Wedding: November 2012

There’s nothing wrong with sending a small follow-up email.

The same thing happened with our engagement photos. Our photographer said they would be up in two weeks, and after a month of waiting I finally emailed them and *politely* asked if they had made any progress.

Turns out there was an error with the proofing site, and the photos had been ready after only one week, but there was a problem with the upload! If I hadn’t have emailed them, they wouldn’t have known!

Post # 5
Member
860 posts
Busy bee
  • Wedding: November 2012

i dont think a friendly email could hurt….

Post # 6
Member
12572 posts
Honey Beekeeper
  • Wedding: November 1999

I’d just call and politely ask about it.  It’s not like it’s 2 days after the wedding and you’re asking, it’s been six weeks!  Tell her you’re anxious to see the awesome photos of the day, but be nice about it and not accusatory at this stage.  Good luck!!

Post # 7
Member
378 posts
Helper bee
  • Wedding: June 2012

You can certainly call, and it would not be annoying. You were told it would be six weeks, and it has been. It would be another think if you were calling a week after the wedding. Like abbie017 said, just be nice about it–tell her you can’t wait to see the pics and are wondering when they will be available.

Post # 8
Member
705 posts
Busy bee
  • Wedding: July 2013

As long as you’re polite and not freaking out, it should be fine.  Just say “Hi, I was checking in regarding my photos–I was told it would be 6 weeks and I am just on the edge of my seat!  :D”

If other things that happened after your wedding are popping up, it’s very likely that they just forgot to post them or there was an error on that aspect and they will fix it as soon as they realize it.

Post # 9
Member
9147 posts
Buzzing Beekeeper
  • Wedding: November 2013 - St. Augustine Beach, FL

I used to be a wedding photographer’s assistant and we had no problem getting a phone call around the time prints are due to check on progress when we were running late.  A lot of times it’s because the photographer has been busy and hasn’t set aside the time to go through the photos (and with digital it’s a ton of photos!)  Call him/her and if you don’t get a hold of them send an email (it should be somewhere on their site or in your contract) or mail them a polite letter letting them know that you’re excited to see your prints.

Post # 10
Member
6052 posts
Bee Keeper
  • Wedding: September 2012

Just call and nicely ask.

We tell people 6-8 weeks, but like everyone else, we’re human too and sometimes life happens and we get the flu or such.

Post # 11
Member
542 posts
Busy bee
  • Wedding: June 2012

Hey 🙂

I got married on June 2…

Honestly I don’t know if our contract says when the photos were due to be back to us.

I called around July 5 and the photog told me they’ll be ready by the end of this month because they are so busy with summer weddings. Maybe yours is in the same situation. I think after a month has passed it is okay to ask.

Post # 12
Member
2 posts
Wannabee
  • Wedding: September 2011

as a photographer and a bride who got completely screwed by my own photographer (don’t even get me started, but it was horrible!!!) you should get her email and make all corespondece via email so you have it in writing.  that way you have proof of what is said and promised.  I got married last september and still don’t have all the photo items I paid for and they have gone out of business, and they never even let me know!!!

Post # 13
Member
1414 posts
Bumble bee
  • Wedding: June 2012

@Mayzee,

oh no!!

What a terrible situation……

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