Almost 8 months and still no wedding photos :(

posted 2 years ago in Photos/Videos
Post # 2
632 posts
Busy bee

Hmm, does it say anything at all about expected timeframe in your contract? Or in any emails you had with them? 

Post # 3
2831 posts
Sugar bee
  • Wedding: September 2014

do you have a contract stating how long it would take? if you do, and they’ve gone way over that time period, then you have legal grounds. if not, then you either have to take their word for it.

our photographer guaranteed us that we’d have our photos within 4 weeks. it’s in our contract.

Post # 4
1236 posts
Bumble bee
  • Wedding: June 2014 - San Francisco, CA

That’s a lot. For the weddings I was a BM in, it was usually 3-12 weeks. 8 months is … kinda nuts.


I’d go with PP and check the contract, then maybe start prodding with a little more firmness? Agree to XYZ date as the absolute latest acceptable deadline, pending legal action?

Post # 5
772 posts
Busy bee
  • Wedding: September 2013

I got married a few weeks before you, and had my photos by November. You need to tell them you expect the photos you paid for by X date, or you will be disputing the charges.

Post # 6
10899 posts
Sugar Beekeeper
  • Wedding: May 2009

It took nine months for us to receive our wedding video, and we originally had been told that it would take about a month.  I was extremely concerned that I would never see my video.  However, we did eventually receive it.

I would continue to check in with your photographer, politely but consistently, at regular intervals (at least monthly) until you receive your images. It’s quite likely that this vendor is so busy with new work that the photographers are having difficulty keeping up with the editing of images from prior events.

Post # 7
4739 posts
Honey bee
  • Wedding: September 2012

MFitzgerald:  That is absolutely unacceptable. I’m a wedding photographer, and I would NEVER take that long to provide images. I typically deliver in the 8 week range, and 12 weeks in the height of our busy season. I know you said you were told 5 months, but what does your contract say about delivery time? I can almost promise you they won’t deliver RAW files for you to edit yourself, but you should definitely press the issue about getting your finished, edited images.

Post # 8
1737 posts
Bumble bee
  • Wedding: December 2014 - 13th ~ TN

MFitzgerald:  If you have it written somewhere that you would have them in a certain time frame I would email them again and say (politely) that you will have to contact the BBB or a lawyer if not received soon. If you do not have it written anywhere it is pretty much a yours / against theirs situation.

Post # 9
2358 posts
Buzzing bee
  • Wedding: November 1999

I waited six months for my photos after being verbally told that it takes 8-12 weeks. My photographer had her first ever computer crash and that was a month setback. Then she had a family emergency that turned into funeral planning, which was another month setback. 

It sucks to have to keep waiting but there should be good communication between the two of u to let u know what the holdup is.

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