Am I Being Unreasonable Or Is My Photographer?

posted 2 years ago in Photos/Videos
Post # 2
Member
6032 posts
Bee Keeper
  • Wedding: October 2014

It honestly does not sound like she’s being unreasonable. Her fee for extra time might be a bit high depending on where you live, but if she is tied up at your event, she should be paid for her time, regardless of what she is doing. It doesn’t matter if she’s riding between locations in your limo or actively taking photos; it’s part of what she has to go through to do your entire event so she should be paid for her time. It’s also not unusual for professionals to bill for a full hour even if you only use a fraction. 

The limitation of two locations is probably due to the time it takes to set up the equipment, put the lighting etc plus the effort of moving the gear back and forth. I would ask if she could add a third location with either limited gear (and ask her to be very clear about which shots would be do-able with limited gear) or at a small extra cost. 

I’m not sure I understand the challenges in the morning timeline but I would say 30 minutes for first look photos may be cutting it close. It depends on how punctual everyone is, how many photos you want, and how long it takes you to be ready for those photos once you’re in the right location, but I think she’s probably had experiences that cause her to put the one-hour recommendation in place. Remember, there’s a big difference between asking a professional what works well and asking some Internet strangers— just because bees say 30 minutes is enough doesn’t mean it really is enough!

i think you may want to calmly ask her to explain the fees and limitations to you so that you can work with her to find creative solutions. I do not think she is being unreasonable but you may have an easier time getting the services you want if she explains the challenges to you.

Post # 3
Member
6032 posts
Bee Keeper
  • Wedding: October 2014

I just read your other post and you mention having your dog in some photos and I would guess this might also be part of what is turning the first look into a solid hour. Anyway, just ask her to explain what takes the full hour and I think it will be useful.

Post # 4
Member
225 posts
Helper bee
  • Wedding: May 2015

It sounds like she’s being completely unreasonable to me. It’s your day and you are inviting her to help capture it, she shouldn’t be so inflexible that you’re having to reschedule your entire day around what she wants. Even just a suggestion with her reasoning behind it (and then leave you to make the final decision around what’s possible time-wise) would be more acceptable than demanding you do things a certain way because that’s how she wants it. And paying $200 for the extra 20 minutes is ridiculous. I would refuse. I travel for my job and I still only get to log travel time after an entire hour’s worth of time in the car. A 20 minute commute to and from work is nothing and it’s laughable she thinks she should be compensated for sitting in a limousine! Don’t let her bully you, put your foot down.

Post # 5
Member
314 posts
Helper bee

she should not be paid for the 20min limo ride ride back to the hotel unless she’s taking photos in the limo– Tell her to drive herself!

Post # 6
Member
721 posts
Busy bee
  • Wedding: February 2015

As far as her extra fees go, I’m not really sure about any of that.

However, my photographer is very strict on his timeline and I completely understand that. He’s pretty much in charge of getting all our shots, with bridal parties, and families before the ceremony starts, and to make sure it happens on time. I’m grateful that my photographer has provided such a strict timeline for us to follow. However, he also isn’t telling us we can only have a maximum amount of locations.

Post # 7
Member
1762 posts
Buzzing bee

SprinkleDonut:  The amount of time that it takes for wedding photos is ALWAYS underestimated. She may have such a strict timeline to ensure that you have ample time to get all of the shots that you want. The two location thing is probably for the exact same reason. After ceremony shots take  a while because usually there is a lot of family that needs to be captured. Changing locations with a bunch of people and equipment only adds to the time and confusion. I’ve worked several weddings where guests had to move to different locations for after-ceremony shots, and they get very annoyed/restless. I’ve also been at weddings where the photographer is not staying on schedule  and that causes it’s own problems (missed shots, delays, etc). She is probably being “strict” to eliminate/minimize these issues. I would talk to your photographer about your concerns. It’s actually a very good sign that she is taking her work so seriously. There are plenty of photographers that show up without a plan, and that always turns into a huge mess!! Once you talk to her, she can probably make a few compromises or at least explain her reasoning. Good luck!

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