still in beta
Hot Searches:

Am I entitled of my own right to give a personal review

posted 9 months ago in Beehive

Recently some weeks ago I posted a a negative review at 2 sites  of a wedding photography vendor that I dealt with 3 years ago.  I was upset that majority of the pictures were really bad but I did not take any actions for any refund at all.  So the general manger e-mail me saying that he's concern about the negative remarks that I posted at those 2 sites and he stated that he needs to sit down with me to discuss this with a lawyer.  I'm wondering am I entitled to my own freedom of speech to give my personal review of how I felt of the whole process I went through and the money that I spent there.  I'm heart broken that I can't not look back at majority of the pictures and it can not be re-capture again. 

posted by fadingflower 70 posts 9 months ago

wow!!  i wish i could give you legal advice but i honestly do not know.  i would talk to the manager and say that you don't need to discuss anything with a lawyer and if he wanted you to take down your negative review then you would.  but honestly if you're upset about the bad photos then i would see what he could do for you.

posted by bearbride 186 posts 9 months ago

i would definitely get some legal advice of your own. they might just be trying to intimidate you, but they might try to make a case for slander. i think our right to free speech comes under fire when we do something that might hurt somebody's business, unfortunately. talk to a lawyer before you do anything.

posted by amysue 637 posts 9 months ago

Yes, you are. He's trying to scare you into taking the posts down. I doubt very much he's got the extra cash and more then that - the time, to go sit down with you and a lawyer who would run hundreds an hour.

You have rights and freedom of speech as well as he does, can you imagine if every bad review on the web led to a law suit? Our judicial system would be backed up even more then it is now. Tell him if he doens't like the review to post his own rebutil on the site himself, but DON'T take yours down! If he bully's you into it how many others is is doing it too as well? People need to know of his bad service AND threatening customer service tactits as well.

He's obviously trolling for reviews on himself, which wouldl ead me to believe he's not that busy and business is suffering as is right now. 

He's just trying to scare you, and I think that it's pretty sad on his part. Stand your ground, even if he tried to run a case of slander on you it would be weak and thrown out. Based solely on the fact that companies are reviewd daily on hundreds of different sites everyday and as he couldn't possibly know every place his company was reviewd - he therefore couldn't sue you with out trying to sue everyone who said something bad about his company. And that would just be stupid and no judge would even entertain the though of that many cases because he had his ego pushed a bit.

In fact if you call a random lawyer in the phone book that does free consults you can have a better outlook on it in 15 minnutes or so :-) I'm sure that the lawyer might even giggle a little. I know mine would.   

posted by Sweeney2Be 1,488 posts 9 months ago

I am not a lawyer, but I am pretty sure that as long as the things you are saying are true, you don't need to be worried about being sued. If you were posting untrue things (which I am sure you are not) then there might be a case for slander, or something like that. As long as you are just recounting your experience with them (positive or negative), I would say they have no right to threaten you like that. You could always take down the posts if that would appease them, but don't feel pressured to if you feel you are in the right. If it were me, I would even add to the review that you have now been threatened with legal action for telling the truth about your experience! Sounds like a miserable vendor for anyone to have to deal with. Again, I am not a lawyer, but as long as all your facts are solid, I would think you are in the clear. 

 

posted by DesignBee 42 posts 9 months ago

If I were you I would speak with a lawyer in your state to get a straight answer and do not rely on anyone's non-legal opinion.

I am thinking he is just trying to scare you. But I do not recommend that you go and meet with him unless you speak with a lawyer first, or have one present when you go.

 

 

posted by Anonymous 94 posts 9 months ago

Design Bee is right - I would add that in there.

He's bluffing you and I'm pretty sure of it. Ask for his lawyers name and number and watch him fumble for words. 

posted by Sweeney2Be 1,488 posts 9 months ago

As long as you kept the pictures you received (especially the bad ones) and have back up for what you wrote you are ok.  Reread the reviews you gave and be sure that they are as true as possible.  I would take him up on the meeting (but don't go alone).  If they try to use intimidating tactics on you then feel free to walk out.  If this is the first they heard about the issues you had with the pictures they may be trying to make reperations in exchange for you changing your review.  You can just add to the review saying that they followed up years later when they found out you were unhappy and compensated you for the issue without taking away from the fact that you were unhappy.

posted by tberry 231 posts 9 months ago

Oh, and I forgot.  Try to have the meeting in a neutral place like a restaurant and bring the pictures with you.  This way you have back up for your complaints.  It also puts you on even footing.  If they agree to compensate you for changing the review or the bad pictures get it in writing.  If they bring a document read it thourally and don't be afraid to cross things out.  If both parties initial the changes then they are binding without making a new document.

posted by tberry 231 posts 9 months ago

Dont give him the time of day.  This seems like an empty threat, one that seems to be happening often with all these review-based sites out there, and one that never materializes into anything.

 Here's a little law school help as to what the definition of Defamation is, and in which case, if the person has the time and the money, can sue you for.

http://www.senserely.com/comment/reply/3056

If everything you posted was a correct account of what actually happened, you have nothing to worry about. 

Definitely dont meet with the guy though...I dont see why you would have to subject yourself to that.  Stick to your guns, and stick to the facts, and you've done no wrong.  I hate when reviewers get bullied into taking accurate, negative reviews of a business down, so I hope you stay strong if everything you wrote about the business was true! 

posted by penguin 207 posts 9 months ago

I don't know anything about law, but one piece of advice I was once given was to just state the facts in your reviews, such as "My contract stated I would receive 100 pictures: I only received 50," rather than saying "feeling" things, like "I really didn't like the photographer," or something along those lines.

I don't know what all the intricacies are, but perhaps that advice just helps in being as careful as possible?

Good luck with this!  Very annoying really!

posted by petunia 44 posts 9 months ago

I wouldn't talk to him or return his calls.  Don't feed the animals.  If they keep calling, tell them you are going to report them to the BBB and get a restraining order.  I wouldn't spend money on a lawyer until you are summoned to court.  How many thousands of review sites are online?  Its really no different than a movie, restaurant or play review.  Word of mouth is a *itch.  Fight the power!

posted by MissRojoOso 220 posts 9 months ago

I'm not a lawyer yet (just a couple more months to go) but it seems to me that he's just trying to scare you.  If your complaints are based on truths, such as "my photos were too dark" or "many pictures were out of focus," there is not very much that he can do to you legally.  I would suggest that you send him an email explaining why you are upset with the quality of your pictures and telling him that this is the basis for your negative review.  Whatever you do, make sure that you leave a paper trail for the contact that you have with him, though I'm 99% sure that you will never need it because he's full of crap.  Good luck!

posted by angiepangie 94 posts 9 months ago

Hi everyone I just got an updated e-mail from him and he's threatening me in his comment he said this "I await to hear from you soon?  if i do not hear from you on the next two weeks i would take the necessary steps to take you to court and  sites name of the review places to discuss your issues and see the evidence you got about us."  

 

posted by fadingflower 70 posts 9 months ago

He's full of crap, and it's making me angry that he's trying to scare you.  But if you want me to informally (haven't passed the bar yet so I have to put that out there) look at what you wrote about him, I would be happy to.  Just PM me.

posted by angiepangie 94 posts 9 months ago

if it's a comment on his site, he doesn't actually own the comments (you do) so he can't make you remove them, according to this article: http://www.avivadirectory.com/blogger-law/ 

but it sounds like he wants to meet with you, not make you take them down, which seems strange. what's his reasoning for this meeting?

posted by rebecca 984 posts 9 months ago

If he really was going to sue you then he would have had the letter sent by his lawyer (any lawyer will tell you that he should not be the one contactign you personally if he is threatening legal action) because he risks incriminating himself or putting himself in line for a harrasment suit.  Did he cc anyone in the letter?  Keep track of everything an be sure to keep copies of what you posted online.  You could call his bluff and tell him you and your legal advisor (this sounds like a lawyer but can be anyone you trust for legal advise) will be happy to have a conference call with him and his lawyer.  This way you find out his intentions and can record the call.  No matter what stay calm and don't let this person upset you into making any rash choices.

I also agree with angiepangie regarding the papertrail and that he is full of it.  Be sure to provide your complaints and have backup for them.

posted by tberry 231 posts 9 months ago

I also think he is trying to imtimidate you into taking the posts down.

I am not a lawyer, but I am a journalist, and I know that libel law protects the right to "fair comment and review" and that nothing can ever be libel if it is TRUE.  

So, as long as you are honest in your statements, I don't think he stands any kind of chance.

I suppose he could try and go for some kind of slander charge, but I don't think any court would take that seriously.  You would have to do something really bad to get hit for slander.

Again, I'm not a lawyer, so you may want to double check, but I don't think he has any real legal basis for suing you.  It's probably just scare-tactics. 

Image if everytime a restaurant sued a reviewer everytime they got a bad review!!  People have the right to their opinions.  Or if a movie studio sued everytime someone trashed their movie on IMDB or on a blog.  

Good luck! Let us know how it works out.

~ Mrs. Radish 

posted by radish 156 posts 9 months ago

Hi so I am not a lawyer but I had something kind of similar happen however it was much less severe. So what I was told by a lawyer was that for websites such as yelp and projectwedding.com the explicit purpose of these is to provide each individuals experience for review by others. 

Do not agree to meet with this person. If he really wants to sue you, you should deal strictly with a lawyer and not meet with him in person. My lawyer told me that is incredibly difficult for business to sue their general customers for slander, they have to prove they lost considerable money due to your review and that you willfully intended to hurt their business not that you were just stating your opinion. I would call his bluff and lethim know that if he intends to sue you, you will gladly provide him with the name and adress of your attorney so that he may serve them.

Goodluck and don't stand for being bullied! 

posted by SanFranBride 25 posts 9 months ago

I suggest calling a lawyer and just asking.  Many law firms are willing to give a little advice if a lawyer is needed or not on such cases.  If it worthy of a sit down, then seriously consider it.  

 And next time he does contact you, tell him you want his lawyer's name and number and will contact him.  If he stumbles, let him know that if he is threatening legal action, you would rather speak to a lawyer to protect yourself.  

  Good luck about all this.  Just remember to be honest and upfront about it all with him.  Keep all remarks to him very tame and whatever you do, do not threaten action back.  

posted by louvigilante 34 posts 9 months ago

Reply »

You must log in to post.





Copyright 2004-2008, eHarmony, Inc.
 
 

 

 
74,290 posts in 10,566 topics over 16 months by 4,979 of 0 members. Latest: EpAvjXdTqRArHurxP, BQKQqfJPVohvgEBmM, uehGfpQAyT