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Am thinking of buying something from a vendor on Etsy. Are they trustworthy?

posted 3 months ago in Money
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    1.
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    2,224 posts
    Buzzing bee
    Earlybride    October 6, 2012  

    Bees,

    I will be spending a little over 200 on a purchace, and Im hesitant because I have heard about scammers and sellers who take the money and never deliver. And I have no idea how to find out if this seller is on the up and up. 

    Shop owner: Dagmar

    The Shop: Sash Couture

    ANyone deal with this seller before???????

     
    2.
    Member
    975 posts
    Busy bee
    MilksMom    June 23, 2012   Richmond, VA

    I use etsy ALLLLL the time.  Got my brother's rehearsal dinner and golf invites there, our STDs, an address stamp, bridesmaids gifts, handkerchiefs, and jewelery from different vendors!  You just need to check their rating.  People are very honest in their ratings! 

    The shop you're mentioning looks reliable.  310 reviews, 100% positive!  I say go for it!

     
    3.
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    Buzzing bee
    Earlybride    October 6, 2012  

    @MilksMom:  Thanks a lot. Am nervous about getting scammed out on my hard earned money.

     
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    957 posts
    Busy bee
    sienna76    September 2012   living in Utah; no date yet (family illness)

    Be sure to have a converstaion with the person before you just go and buy it.  Learn what the policies are, returns, payment methods.  You can also ask for contact info of past customers and get their opinion.

    Etsy sellers usually have a SOLD link too of past transactions.

    If an owner were scamming they would not have a business on Etsy for long.  Too many people would report them!

    I did a quick search for "Etsy scammers" and most of the hits are about store Etsy store owners having to deal with scammers who email THEM!  They are probably more worried about you you being a potential scammer.  Make sure to use proper grammar and good spelling, because poor grammar and spelling are usually signs of a scammer (from Nigeria for example).

     
    5.
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    Bumble bee
    globalmargaret    August 25, 2012   Alaska

    i don't worry about etsy at all, I have purchase several dresses and jewlery items through etsy with no trouble, If you are super worried just pay with paypal and ask for a tracking number when they ship your item. Most vendors are more than happy to comply

     
    6.
    80 posts
    Worker bee
    TiffanyMM    March 24, 2012  

    I have been using Etsy. Beautiful stuff and no problems. I don't know anything about that seller, but I would Google for reviews and read the reviews on the Etsy shop. You should be fine.

     
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    Busy bee
    scadadle15    May 5, 2012   Santa Monica (wedding in Savannah, GA)

    @sienna76:  I had to reply to your comment about asking for contact info of past buyers. I am an etsy seller and would never give out the contact information of my buyers nor would I recommend any seller to do that. It would be seriously frowned upon!

    That doesn't mean the seller is shady by any means. The reviews and rating percentage are public and should be a good indictator of trustworthiness and good customer service.

     
    8.
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    Buzzing
    Beekeeper
    UpstateCait    October 7, 2011   Upstate, NY

    I've made dozens of purchases on Etsy and I've yet to have a negative experience. Even after something I ordered broke the second I took it out of the box, the seller refunded my money within minutes of contacting her and she even let me keep the (useless) purchase. As long as the seller has a decent amount of positive feedback, there shouldn't be any issues.

     
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    Sugar
    Beekeeper
    bakerella    September 11, 2010   Toronto, ON

    @scadadle15:  Agreed!

    If the feedback is good, then you should be fine. I like to contact sellers I'm thinking of purchasing from on Etsy, just to ask a few questions and get a feel for them. As a shop owner there myself, I love getting convos from people, and I definitely try to put that extra little something into orders where I feel a connection with the customer :) 

     
    10.
    Member
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    Buzzing bee
    Earlybride    October 6, 2012  

    Thanks bees. This will be my first purchase from etsy so Im kind of nervous. But the product is so beautiful, and the seller does have tons of great reviews. Thanks again bees. I have no idea where I would be if I never found weddingbee!! :)

     
    11.
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    957 posts
    Busy bee
    sienna76    September 2012   living in Utah; no date yet (family illness)

    @scadadle15:  I haven't tried it myself with an Etsy vendor, but I did ask my photographer (it's just her) if she had any names of people who'd be willing to share their experience. She asked some of her clients first of course, and didn't just hand out emails before asking the owners of those emails.

    I don't think it would hurt!  Unless there's a specific Etsy policy on that.  However, the Etsy reviews on that vendor would probably be enough.

     
    12.
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    Busy bee
    scadadle15    May 5, 2012   Santa Monica (wedding in Savannah, GA)

    I believe there is an Etsy policy about contacting previous buyers unsolicited and I think this would fall into that category. I completely understand your point but I think it's a little different than a photographer. You sort of have a relationship with your photographer in person while buying something online is basically anonymous and I'm sure most buyers would agree that they'd like to keep it that way.

     
    13.
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    Busy bee
    sienna76    September 2012   living in Utah; no date yet (family illness)

    @scadadle15:  Makes sense! :)

     
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    Bumble bee
    Mrs.H2B    August 4, 2012   Canada

    Take a look at the seller's feedback. I've had 100% great experiences with Etsy and I'm a regular buyer. I had one seller who had something get lost in the mail, and because of it, they sent me my product, and another one for free. There are tons of great sellers out there, and 99% of them want that positive feedback for their shop, so you shouldn't have any problems.

     
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    Wannabee
    SweetandSassyCards    April 21, 2012   Buffalo, NY

    Hi all.  I've been a seller on Etsy for just a touch over two years.  I've also been a buyer.  I've never had a negative experience with any sellers or buyers.  In each shop there is a section where the buyer can check feedback.  Positive or negative feedback can be left for any purchase made on Etsy.  It really is a fun place to browse and shop.

     

     

     

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