Post # 1
Initially I was raving about Hygeia pumps. I’d only heard good things about them and they have a lot of bonuses. But I received a lemon, which they fixed, but I’ve had an awful time with their customer service so far. I am awaiting a return email from someone higher up, but in the mean time I’m considering just buying a different pump.
I’d love to hear from anyone who has an Ameda Purely Yours pump, as well as anyone who has had to work with customer service with Ameda or Medela. I know the PISA is highly rated, and while I was avoiding it because it’s not a closed system pump, I feel like I’m getting desperate.
Post # 3
I had the Avent Pump which stopped working after less than a month of use (it lost power and the lever that you use for let-down would get stuck in the down position, which was painful). I ended up returning it to the store, Bed Bath and Beyond. I know your not normally aloud to return pumps, but because they said it was a quality issue they would allow me to exchange it for a new one. I ended up exchanging it for the PISA. I LOVE this pump. It’s so much easier and works better than my old one. I’ve haven’t dealt with their customer service though, or that of Avent, but if you can purchase at a BBB and something mechanical goes wrong you will be able to exchange it through them. Good luck
Post # 4
We have two Ameda pumps at work. Thry do a fine job but I hate the setup!
Post # 5
I have the Medela PISA and love it. No problems at all and have been going 6 months straight. I got the backpack version because it has a flat bottom can stand up on it’s own.
Post # 6
I have the Medela PISA too. I’ve never used another pump so I am not sure on how it compares but it does a fine job.
Post # 7
Medela PISA here too. I’ve never used another pump, but it works well and gets the job done. No experience with their customer service though.
Post # 8
I have a PIS and a Purley Yours. I like them both for different reasons. I hate that the PIS is in a bag, it’s big and bulky in my opionin. I also don’t like that you can’t control the speed and suction separately, apart from the let down button. That said, it is much stronger than the ameda. For me, I keep it almost at its lowest suction so that isn’t a problem for me with the ameda. I like that the ameda is not in a bag, it takes up so much less room, and I like that that it has more user controls. I prefer to clean the parts of the PIS but I couldn’t tell you why, except for the tubes, you don’t have to clean the tubes in the ameda and that’s nice. Both are good, I think it depends on what you’re looking for in a pump. I haven’t noticed a difference in output between the two. I think I’ll keep the PIS at work and the ameda at home.
Post # 9
If you keep the Medela pump running just a few extra minutes ( while cleaning up), it airs out the tubing to eliminate any excessive cleaning. The one I have comes with and holds a mini cooler with an ice pack that keeps bottles extremely cold for an extended amount of time.