Angry at Amazon

posted 3 years ago in The Lounge
Post # 4
Member
7075 posts
Busy Beekeeper
  • Wedding: August 2012

Did you try contacting them directly?

Post # 5
Member
5697 posts
Bee Keeper
  • Wedding: August 2012

I just want to say that if you ordered from that exact listing, it’s not even shipped by amazon it’s sold by a vendor.

Regardless, sorry you got the wrong item that really sucks especially after waiting freaking three weeks. I’d ask them to express mail you the correct one.

Post # 6
Member
13005 posts
Honey Beekeeper
  • Wedding: June 2011

Returning things in their error should not result in a return shipping charge.  Can you go through the return menus again and try some other selections?  I’ve made returns to them for defective items and did not pay return shipping.   Surely a wrong item is their mistake and you shouldn’t have to pay anything for it.

 

Post # 7
Member
11772 posts
Sugar Beekeeper
  • Wedding: May 2013

@tynakinnon:  That really sucks! I hate the non-Amazon seelers with crazy return policies…

Post # 9
Member
459 posts
Helper bee
  • Wedding: November 2013

Did you contact the vendor or Amazon? I have always found Amazon to be very good at fixing errors, even if it was an outside vendor that made the error, and not Amazon. You are going to need to contact a live person though, not just click a return button or go through some menus. Find a phone number or email address and get in touch with an actual person. They will sort it out.

Post # 10
Member
2398 posts
Buzzing bee
  • Wedding: July 2013

Like others have said I would contact Amazon directly via phone. I’ve gotten quite a few items both their error(Amazon & amazon vendors) and clothing that didn’t fit & never had to pay for the return shipping, they’ve always sent me a return shipping label pre-paid. 

Post # 11
Member
1178 posts
Bumble bee

If they sent the wrong item you don’t pay shipping back. You have to select that in the drop down menu for returns.

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