Post # 1
This company has been nothing but trouble. I took out a Sallie Mae loan back in 2007. This was right after high school and my parents helped out alot with getting the financial work done and loans figured out before I started school in fall of 2007. The references used on the application were mostly family friends. I have totally forgotten who the people listed were in the past 4 years. Sallie Mae is now reminding me.
Anyways, fastforward, I am now done with school and to my own fault have totally forgot about adding in my student loans into our monthly bills.(Note: I have not recieved anything in the mail from Sallie Mae saying what I owe, AND when I had my son during school I deferred my payments while I took maternity leave) Whenever I come into a big amount of money, I will send in a chunck towards my students loans. I have not been contacted by Sallie Mae personally so I thought I was doing good. Aparently not…
For the second time this week I have been contacted by my childhood neighbor and a good family friend saying that Sallie Mae is constantly calling them looking for me. What really is making me mad is the fact that Sallie Mae is telling these people that THEY are my co-signers. Then when my neighbor/family friend confronts them about it they fess up and say “No your not a co-signer we just need to know where Missflipflops is”. This is really ticking me off. I’m trying to call Sallie Mae but I cannot for the life of me talk to a real person. This cannot be legal for them to lie to references or try to scam them into paying my loans by saying they are co-signers. This all just seems so wrong to me. Help!
Post # 3
wtf! i have salliemae loans, but i’ve just been doing the monthly online payments – do you have an account on their website? that should help. i don’t get mail from them – just electronic notifications about things. that sucks that they’re hassling your old neighbors about it. :[
Post # 4
I feel for you. When you are young and sign those promissory notes the terms are so unclear. Unfortunately, if you are not paying your loans (unclear from you post) they have the right to harass you to no end (and worse).
Things I know:
1. You can definitely reach a real person at Sallie Mae. I called 7 days ago to talk about something. Just listen carefully to the prompts.
2. They are not allowed to attempt to finagle people out of money if they are not on the hook for the loan. I don’t really understand what you mean by loan references because as to my SM loans, the only people listed on your loans are the signatory student and any co-signors or guarantors. Are you absolutely sure these people did not sign on as one of the latter two categories.
3. Sign up for online billing and auto debit. It will save your sanity.
Post # 5
thankfully fi went back to school in august so salliemae has to leave us alone for a few years. they are nothing but trouble.
Post # 6
@heather25: agreed, i don’t remember anyone else signing on my loans except my parents. i have online billing and had auto debit which worked nicely and then also paid extra from a paycheck each month but in order to get a higher rate on my checking account switched it to an autodeposit – it’s worked out fine so far.
Post # 7
@heather25: I believe Sallie Mae asks for “references” because students move a lot during school and they want to be able to track them down. From my experience (reading the loans I am signing), the references really do not have any financial obligation. The person doesn’t even sign anything (not sure if they actually ever get a copy of the contract even).. It’s basically a line asking for the person’s name, phone number, address, and you’re relationship with them.
@MissFlipFlops: I agree that it’s not right for a company to lie about if someone is a co-signor vs. a reference. Definitely set up online bill pay if you can!
Post # 8
Ugh, I had this problem with a different student loan company and it was SO frustrating. I was able to consolidate my other student loans and sent up direct deposit so I didn’t have to ever think about it. But for some reason, this company wouldn’t let me consolidate. They also never sent me statements but made it nearly impossible to register for their website. Then they started calling my sister because I too had used her as a reference (NOT a co-signer. She is younger than me and at that time had no credit). I spent an entire afternoon on the phone with them and ended up in tears because it was so frustrating. I had the money to pay, I just needed a bill sent to me each month!
Post # 9
My SallieMae loans suck, I make decent money but I had to change my plan to allow me to pay less now b/c I couldn’t afford the 500.00 a month payment. I will say that they have been VERY NICE every single time I’ve contacted them. You sometimes do have to stay on the phone awhile on hold waiting to get someone but once you get on the phone DON’T hang up, be nice and get your answers.
Post # 10
This is happening to my FI! He recently lost his job and has had to defer his payments because of it. He’s returning back to school next week and they’ve been calling his parents “trying to find him” upwards of 3 times DAILY, even after he’s talked to them about payment plans and getting everything on track again. It’s gotten completely out of hand.
The only thing I can suggest is to somehow contact them on the phone and set up a payment plan or make a payment to them online. My FI tried everything in his power to get them to stop (he even had his school contact Sallie Mae), and the only thing that’s helped has been giving them money.
Good luck, I understand your frustration.
Post # 11
I hate sallie mae!! I siged up to have a notice emailed to me when I have a bill due. I get one sent like once a year, and I don’t get paperbills anymore. So I have to remember when a payment is due. I’ve complained and they just say I must have put in the wrong address..umm no! I’ve had several problems with them. I wish Sallie was real so I could punch her! haha
Post # 12
They are horrible loan sharks!!!!!!!
I owe them my life for the next 30 yrs. They suck and apply my payments incorrectly then make me pay 2x in one month if I don’t want it reported to the credit bureau.
Sorry you are having such difficulty but I haven’t had any better luck so no tips here.
Post # 13
I havent had any issues with Sallie Mae, but I do get these types of phone calls for my older brother! I B$%CH them out because, I don’t feel like they should even be calling me! =) Makes me feel good and warm knowing I’ve protected my sibling, haha!
Post # 14
I also hate Sallie Mae. I don’t have loans, but they continue to call my work cell phone and leave voicemails asking for somebody named Kevin. When I called back to let them know I’ve never heard of him they started fishing for MY information and insisting I must be a reference or co-signer for this guy I’ve never heard of! AGH!