(Closed) Anyone ever heard of this? Wedding Linens Direct, CV Linens

posted 7 years ago in Decor
  • poll: Do you need a tax ID to order from Cvlinens or WeddingLinensDirect?
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  • Post # 4
    Member
    5106 posts
    Bee Keeper
    • Wedding: September 2011

    @Miss CuppyCake: Wow. That was very sneaky/self serving of her.

    Post # 5
    Member
    5755 posts
    Bee Keeper

    She’s lying to you. I bought linens for 2 weddings (in ’09 and ’10) and haven’t gotten that magic bill yet. Don’t worry about it, but don’t get your linens through her. How sneaky.

    Post # 6
    Member
    3788 posts
    Honey bee
    • Wedding: July 2011

    For the benefit of the doubt, I’m going to suggest that she never personally bought linens through them, and as an actual business, she may have been subjected to such additional concerns and truly just doesn’t know better?

    If I found out a vendor lied to me to try to get more business, I would try to cancel my contract with her altogether. You’re in a really awkward spot — you can’t flat out tell her that you know she’s lying and disapprove because what if she performs subpar service in retaliation? If you’re stuck with her, after your wedding, I would at least publicly retell this story in a vendor review. Don’t call her a dirty liar or anything, just let other brides know that she may be misinformed and that you had a lovely experience buying your own linens. 😉

    Post # 7
    Member
    112 posts
    Blushing bee
    • Wedding: August 2011

    The point about not upsetting her before your wedding is a good one I think, just in case! Maybe just write back and say thank you for her concern but that you’ve asked around and have already ordered from them and think it will be ok. If you go with a “thanks so much, but I’m going this way” tone rather than a “you dirty liar” tone then hopefully you can get yourself out of this tricky situation. But I don’t think you have anything to worry about with a mysterious huge bill turning up later, I think if that had been happening the hive and the internet in general would be abuzz with stories about it. 

    Post # 8
    Member
    2 posts
    Wannabee

    Be very weary of that place.

    I bought from them last month bc they were the cheapest around (should have been my first heads up!) The color did not look like it does online, nor did it look like a “turquoise.”  They posted their store room hours online so I went by to see if I could exchage it.  I had not opened the package – it was sealed, so I didnt think there would be any problem exchanging it. 

    Upon walking in, I got so many strange looks and uncomfortable faces.  Women in the office stared continuously as I talked to Robert (of Weddinglinendirect).  I dont know how they were so shocked someone was in the office.  Apparently, they do not want people to come visit their store, despite the storeroom hours posted.  He said he would not exchange them for me there and I had to pay for shipping.  Shipping was $8.49 (surprisingly expensive for a house 15 min away).  This meant I was to pay $25.47 in shipping 20 chair sashes 3 times.  That DOUBLED the amount for the sashes!!!

    I do not want to pay $50 for twenty dollar chair sashes that did NOT match the description or the picture.  Oh wait! I fogot.  They also wanted me to pay a 35% RESTOCKING FEE on top of that! So it would be $60.00 for some cheap quality, wrongly labeled chair sashes worth $20.

    What a scam!!!!!!

     

    Post # 9
    Member
    7697 posts
    Bumble Beekeeper

    I was a MOB and I didn’t have a problem with ordering through http://www.weddinglinensdirect.com  If you are/were concerned about a color or quality of something, I suggest that you order a sample first.  I did find that their shipping was a little high, but they have many more choices of colors than other places. Perhaps you could have sold them instead of losing $.   It’s also important to know/accept the policies of the companies you are doing business with.  I am sorry you had a disappointing experience.

    Post # 10
    Member
    2 posts
    Wannabee
    • Wedding: November 2012

    I agree stay away from Wedding Linen’s Direct. First the true colors are not what they show online, they charge ridiculous shipping fees, a 35% restocking fee when you need to return the item because it’s the wrong color & then they refuse to refund an item because you do not fold it exaclty how it came. I had to taken it out of the package to see the color but placed it back in the original package but I’m not a folding expert so they will not refund me. Horrible company! Stay far away!!

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