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Anyone had a negative experience with Cardsandpockets?

posted 2 years ago in Paper
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    1.
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    Blushing bee
    goosegg1001    December 22, 2010  

    Im wondering if any bees have had a negative experience wit CardsAndPockets.com ? Ive only heard wonderful things about them, and my two small sample orders were shipped incredibly fast. I made a large order weeks ago, and it hasnt been shipped. Ive emailed several times and have gotten no response. I really need to send out my invitations this coming weekend (six weeks!). Ill be making a phone call to them tomorrow but Im starting to panic and worry.

     
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    Bumble
    Beekeeper
    noritake22    March 31, 2011   Seattle

    I have only heard good things about them too. It is Easter weekend, so they probably haven't had a full staff since this past Friday. I wouldn't start to panic or worry, until after you call them tomorrow. They are probably just swamped right now, and if you are having them print them for you too, that does take some time. I just got this from their site:

    "Finishing Services such as printing & mounting can extend processing time. Orders with Finishing Services require 5-15 business days for processing, (exact time depends on the number of services)."

     
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    Sugar bee
    JoJo Bananas    August 21, 2010   Santa Cruz, CA

    I've had them mix up an order but they fixed it as soon as I contacted them.

     
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    Busy bee
    bridegrl    October 9, 2010   Monterey County, California

    eek, I'm supposed to order from them...let me know how this goes for you...good luck!!

     
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    Helper bee
    des_salazar    November 13, 2010   Live in Houston, TX / Wedding in Winter Park, CO

    On Friday they posted something on facebook about delays because of an increase in business.

     
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    Sugar bee
    JoJo Bananas    August 21, 2010   Santa Cruz, CA

    There are probably a ton of brides putting in orders for summer weddings.

     

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