(Closed) Anyone had problems with Le Creuset stoneware

posted 6 years ago in Home
Post # 3
Member
5755 posts
Bee Keeper

Wow. That’s pretty shocking. I’ve  had mine for over 30 years and the pieces still look new. I think you got a defective one and they should have no problem replacing it.

Post # 5
Member
769 posts
Busy bee
  • Wedding: April 2010

yeah, i’ve never had an issue too. my MIL has had hers for over 30 years as well with no issues and they look gorgeous still! Try to get another!

Post # 6
Member
378 posts
Helper bee
  • Wedding: June 2008

Ours is only about a year old but we’ve never had any problems. Do you have the original paperwork? I might be wrong, but I thought there was a (lifetime?) warranty. 

Post # 7
Member
3526 posts
Sugar bee
  • Wedding: August 2010

WOW. I definitely have never heard of a Le Creuset cracking. I agree, call them up, I can’t imagine with their reputation they will hesitate at replacing it. Assuming you never put a hot pan and tried to wash it the enameled cast iron cookware is covered under the limited lifetime warranty. Which covers workmanship, which I think this would be considered under.

http://cookware.lecreuset.com/cookware/care_10151_-1_20002#CI

ETA: Let me rephrase if it’s stoneware and not the enameled cast iron cookware (which is what we all automatically think when we see Le Creuset) it’s only a FIVE year limited warranty.

 

Post # 9
Member
7431 posts
Busy Beekeeper
  • Wedding: October 2009

I don’t have any Le Creuset yet… I registered but didn’t get any 🙁  I will be asking for them for Christmas though 🙂

Post # 10
Member
204 posts
Helper bee
  • Wedding: September 2011

Definitely call.  I’m sure they will replace it.  I got quite a bit from our resitry and had a few pieces before, and I’ve never seen anything like that. 

Post # 11
Member
125 posts
Blushing bee

Le Creuset has an amazing guarentee on their stuff- my mom got her pots/pans for her wedding about 30 years ago and still uses them!  The knob broke off of one of the lids a few years back and she called- they told her to go to a local store and they replaced it on the spot. I have one pot- hoping to get more as wedding gifts!

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