(Closed) #@$%! Post Office lost my package…what should I do?

posted 7 years ago in Legal
Post # 3
Member
2239 posts
Buzzing bee
  • Wedding: May 2011

I would probably call Ruche and see if there’s anything they can do. If not, then I would probably dispute the charge on my credit card and if filing a police report is necessary, then I would do that too.

Post # 4
Member
1555 posts
Bumble bee

Same thing happened to me at Christmas. Ordered something from Ebay, said it was delivered never got it. I’m guessing it was stolen. Ebay seller wasn’t willing to work with me and the post office was absolutely no help. So I was out $70 bucks.

Post # 5
Member
5921 posts
Bee Keeper
  • Wedding: December 2010

I ordered a few bottles of nail polish from Zoya in January.  Sort of the same thing – they sent me a tracking number from USPS, a few days later I tracked it and it said “Delivered”  at a certain time.  I get home, nothing.  I wait a few days, and still nothing.

I emailed Zoya, and called USPS.  They assigned me a case number as well, but the same day I got a call from my apartment complex’s clubhouse, who said they had some mail for me that was delivered to the wrong person – not just nail polish, but some cards for our wedding too, LOL!

Post # 6
Member
9057 posts
Buzzing Beekeeper
  • Wedding: June 2010

That’s very strange.  If you think someone stole it I would report it to the police.  Who knows, there may be a rash of mail theft going on that they don’t know about because nobody’s reporting.

Post # 7
Member
455 posts
Helper bee
  • Wedding: November 2011

Definitely call the company you ordered from.  I live in a less than perfect neighborhood and have had a few packaged taken from my doorstep.  Every time the company replaced it.  They may need to open an investigation and be in contact with the post office.  Might take some time and phone calls but should work out!! Good luck!

Post # 8
Member
1835 posts
Buzzing bee
  • Wedding: December 2010

As several people have said, I suspect it was someone swiping the package. I went through a similar thing, and the company dealt with it, not the USPS. So sorry this happened to you!

Post # 10
Member
37 posts
Newbee
  • Wedding: June 2011

If they are able to replace your order, ask for them to require a signature.  You may have to pick it up from the post office, but at least it can’t be lost/stolen again. 

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