At my wit's end with venue co-ordinator

posted 3 years ago in Reception
Post # 2
Member
11722 posts
Sugar Beekeeper
  • Wedding: November 1999

Can you go meet her in person?  It’s much harder for her to blow you off if you’re standing right in front of her.

Post # 4
Member
507 posts
Busy bee
  • Wedding: September 2014 - Stevens Estate

Lollybags:  Oh man…this is one of my fears with my wedding planning…I’m getting married in 6 months. Could you possibly express your frustration (in a calm way) to her …and just be like “my wedding is comming up fast here, and your unavailability is making me uneasy”. That might make her snap out of it. You might have to express your feelings one way or another for her to realize she’s being incompetent.

And if all else fails…go to her management and express your concerns. Tell them you don’t want any issues with her and to keep your concerns private. This way she won’t purposely screw things up because you got her in trouble. Good luck…I hope something works out and congrats on your upcomming big day!

Post # 5
Member
560 posts
Busy bee
  • Wedding: December 2013

Call her today and leave her a direct message that your wedding is in 10 days and you need some questions answered TODAY. Tell her it is unacceptable to wait any longer and you know she is busy you have been plenty patient. Then wait and see if she calls today. If she doesn’t, go and meet with her in person tomorrow. It’s worth messing with some of your other plans to get peace of mind. Let your husband entertain guests for a couple of hours. Your guests are here for the wedding! They know you’re busy and things might come up!

Post # 6
Member
666 posts
Busy bee
  • Wedding: August 2013

I had some similar issues with my venue’s consultant.  I found it was best to send her only a limited number of questions at a time and to number them.  Like two separate emails with 2 or 3 related questions was better than one email with a bunch of questions on a number of topics. 

We also did an in-person meeting about week before our wedding and that went really well for finalizing things.  I suggset making time for something like that if you at all can.

Despite my annoyance here and there I did find when it came down to the event, that my consultant actually had every point I had given her noted and so forth and things went smoothly.  So hopefully your consultant, like mine, is not as ditzy as she seems.

Post # 7
Member
941 posts
Busy bee
  • Wedding: April 2015

Lollybags:  I know you said that there isn’t time to go meet with her in person, but this is important. You really should find a way to take some time to run over there and get your questions answered. It may be the only way. 

Post # 8
Member
267 posts
Helper bee
  • Wedding: July 2016

Ugh I hate that! I can totally understand the part about asking questions and getting a reply back with NONE of the questions asked answered. That’s so frustrating and I’m sure even more so since your so close to your date and need to finalize things. 

 

I would go see her in person. I get that it’s “wedding season” but that’s no excuse not to return emails in a timely manner. 

Post # 9
Member
28 posts
Newbee
  • Wedding: September 2014

Wow i wonder if we have the same person!! ha! going through the same thing and had to go above her to her boss to get her to answer me…some people must think were paying them 30k+ as a joke!!

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