- 6 years ago
- Wedding: June 2012
I’m a week out from my wedding and SO INCREDIBLY frustrated with the hotel wedding coordinator. She missed the deadline on getting me the first draft of the Banquet Order by a week, and only sent it to me because I raised a fuss.
Ever since I received it, the entire situation has gone down hill. Every revision I have made (catching her errors or questioning ambiguities in the contract) have made the situation more and more hostile.
This is a 5-star hotel, where I was promised that anything I want will be taken care of. Now, when I ask for things like pictures to start at 8:15 am instead of 8:30 am I’m told “no, you can’t do that.” With no discussion or explanation. Oh, and magically extra charges keep appearing on the budget and when I inquire about them I am told “that’s just how it is.”
I am FRUSTRATED. I don’t know what to do. I am a week out from my wedding and I have to sign this contract and her lack of professionalism astounds me daily. I am spending a lot of money for over the top good service, and I’m receive substandard service.
At what point can I just say “I’m done dealing with her, get me her boss”?