Post # 1
My wedding is in St. Louis, but I currently live in the south Jersey/Philly area. Since I know very few people out here, and the few I do know had their dress altered by their shop, I turned to yelp to find an alterations person. There were two that had great reviews, and one was a little closer than the other so I sen her a message on her business’s facebook page just before Christmas to ask if she was available (a little early, perhaps, but I didn’t want to fly out here with my dress if I can’t find a seamstress, and I’d need to set up appointments in St. Louis if I couldn’t find one out here).
She never responded. I figured it’s facebook, right around the holidays – maybe she overlooked it, so I emailed her. Here’s a synposis of our emails:
1/27 – me to her – are you available, I messaged you on FB, etc
1/27 – her to me – yes I’m available, sorry about that, when can you come in
1/28 – me to her – no problem, I’m available these times/days
1/29 – her to me – how about this day or this day?
1/29 – me to her – day 2 works best, what time?
2/7 – her to me – what time works for you between 10am-2pm
2/7 – me to her – how about 10am, where are you located/what do I need to bring/is there a deposit/etc
Now? Nothing. What should I do? Do I email her again asking if she got my email? Do I just drop it and find a new seamstress? Is it too much to ask that she responds to my email in less than 11 days?
Post # 3
@StL.Ashley: depends I guess. When it comes to getting your dress done, you want it done by someone you feel confident with and who has good reviews.
After I made the initial contact, I had to hunt my seamstress down one more time (she forgot to return my call)– but after that it was smooth sailing and we stayed in contact.
My seamstress works out of her home– she’s CRAZY busy (which is why she forgot to call me back- she was with a client when I called the first time)– and she did apologize.
I guess if you think there are other seamstresses out there you’re confortable with and they’re more respnsive, you might want to try them……
Post # 4
I’d call her first, if that’s an option. She may work better on the phone. I know I sometimes read emails and then respond in my head.
Post # 5
Yeah my seamstress says that she doesn’t check her email very often, so her phone number is the best way to reach her. Try calling before giving up on her.
Post # 6
@Ellyson: I would call, but I don’t have a number for her. I actually asked her for a phone number in my last email.
Ugh. I went ahead and just emailed her again, asking the same questions in my previous email. If I don’t have a response in a couple days I’m just going to contact the other person I found on yelp. So annoying.
Post # 7
Start exploring other options.
Post # 8
If you were closer to me, I’d give you the info for my seamstress – she did a bang-up job.
BUT, check Yelp for other reviews – even if it’s a bit of a drive for you, it’s better than only being able to contact someone over Facebook (who doesn’t respond!) for such an important item!!!