Weddingbee boards

I hired these local photographers for my Key West wedding and was extremely disappointed.  (I have filed a complaint with the Better Business Bureau, but they did not respond to it at all, so I'm posting here as well.)  It took 8 months for them to complete my contract/order.  They are amateur hobbyists, not professional wedding photographers.  Their photos were nothing like their website, and many were blurry, poorly composed, or the subjects had their eyes closed.  They took a single shot of many moments, rather than snapping many to ensure a good shot.  This vendor does not do any of the normal image processing, such as redeye, color fixing, cropping or other image fixes.  They do not properly backup their digital images, and lose images when their harddrive crashes.  The photographer was incredibly passive, and did not help organize our guests for group photos, make sure no faces were blocked, straighten dresses or fix little out-of-place details, or do any work to compose the photos.  We have a single jumbly shot of each table at dinner, with no candid shots of our guests; very disappointing given that we only had 20 guests.  Avoid them, no matter how nice their website looks.

I was informed of this posting yesterday.  I have photographed over 500 very positive weddings in the past few years, and even one negative is disappointing.  [Bride], the bride who posted the above negative comment, was serviced in every way. 

• After three hours professional photography services, she received her photos back in 10 days.  And was happy with them just requested a few color to black and white changes, and colorizations.
• Within several days however she decided she was not happy with elements within the reception location that she had chosen for her ceremony and reception area including: sea grass, cement posts, swim saftey rope.
• For the next few months I did all within my power to please her (email and voice conversations reviewing her concerns) - photoshoping ugly sea grass, etc. provided her with free prints, etc. 

I am very sorry that after all my efforts, she was still unstatisfied.  I am attaching a few of the images from her wedding.  I have available all the images for a potential bride to view if she would like!

Bernadette McCall ~ Professional Photographer ~ Key West

[Photos Removed]
[WB Moderator Note: Please do not post photos or names of clients without their permission!]

@KeyWestBride409: I wish you hadn't given the McCall's such a bad review, my experience with them couldn't be further from the one you describe!  I had the most beautiful pictures of myself taken back in November! I've never been captured in a more beautiful way, they are truly very skilled in my opinion.  In fact, I stumbled across your review while looking their business up to show off what good work they do! On a scale of 1-10 on the 'satisfaction scale' I give Art of Lovers a 50 and will continue to sing their praises. 

Since a few of my most recent brides have mentioned this post and I have been unable to determine how to remove it, I feel it is appropriate that I am able to quash any hesitation on my services. 

• full time professional photographer
• preferred vendor listing on Hyatt Resorts, Waldorf Astoria, Southernmost Properties, Hemingway House, Ocean Key Resort and Spa, to name just a few
• Creative as well as extremely professional
• John and Bernadette McCall, premier photographers, reside in Key West

below are few new images from recent weddings

 
[Photos Removed - No self-promotion please]

Keywestbride409 could not be any more incorrect with her statements above. I had the pleasure of working with John & Bernadette McCall exactly one month ago when they captured 3 hours of my weddind day in Key West, Florida. As soon as they arrived in my room, they were snapping photos. They were each very professional and have an unbelievably creative eye when it comes to taking photos.

I saw this negative post as I was searching for my photographer and decided to give them a chance considering this is the ONLY negative feedback I've found. I could not be happier with my choice of photographer and think it is unfair that this bride has possibly caused these artists to lose business because of her post. I cannot understand how she said it took them so long to get her pictures back! My wedding was on Friday at 4:30 and I had my pictures in hand Saturday at noon, the NEXT DAY! The comment that they are ametuer is way out of line. My photos were so professional and amazing that the resort where we were married has actually used our photos for their Hilton website. For any bride reading this that has doubts on working with the McCalls, I say go for it! There's always one unhappy person out there but John & Bernadette are so spectacular that YOU will not be one of them!! Check out my pictures and tell me they are less than professional!

If this post is so weird, awkward and ridiculous then why are you all commenting?

I am not the photographer and aside from using them for my wedding, I am not associated with them. As this bride had her chance to tell her experience, I have my chance to tell mine. The reason I responded is because this vendor is losing business because of these comments and they have a right for their professionalism and creativeness to be shown and not have brides pass them up.

I am an actual customer and don't appreciate being doubted on my experience. I am not spamming and people like you make it very hard for people to get their point out. I am simply defending a vendor I used because my photos are amazing. If these photos were taken by an amatueur hobbyist, the Hilton resort in Key West, FL would NOT have requested that they use them for the wedding portion of their website.

It would be nice to join a respectable wedding site without commentors insinuating and spamming my comments. Thanks for the awful experience as a newcomer.