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Oh yikes, that's terrible! Where'd you find this lady?
Ours was nice to have her around for the most part. There was some torn up stuff though after she locked our dog in a room (wedding at home) during the dinner that he wasn't supposed to be in. He's calm if he has his things but will freak out in a new room without anything familiar, especially when he hears 100 people in the house. We told her this and I even told her again when I heard him crying and said just tell my dad to go calm him down and get his bed, that's all he needed, but she was too bossy to listen so torn up stuff and a scratched door resulted. He was fine for the rehearsal when she wasn't there but for some reason she felt like she knew our dog better than we did.
Our wedding coordinator lied to us about booking a band so now we don't have one a month before our wedding, up the prices on everything, lied about being able to get FI's favorite microbrew, told us people would help us set up and then said they wouldn't, lied about setting up conference calls with the food and beverage guy (her boss), threw fellow employees under the bus (all lies), and told us she'd help us set up only when asked about specifics she said she wouldn't. She has been fired and will not be allowed to attend our wedding.
Oh my...FutureMCBride---that is terrible! i did all of the work leading up to the day and all she had to do was execute, so I can't understand what was so difficult. I even gave her a floorplan with table numbers and names and she still got it wrong.
Your's just didn't take anything on! What's with all the lying? That's just as much energy as just making the calls. jeez......I hope you didn't pay her in full. I paid mine, but she was cheap--you get what you pay for. She had the nerve to ask why she was asked to leave and told her she should be ashamed to cash my check.
I found mine on weddingbee--she was new, just starting out a year ago and I figured that she would get some experience and knew that I just needed insurance for the day, not real work leading up to it, since I did everything. Big mistake.
Yeah, my MIL really wanted to have a DOC since it was at her house, which is completely understandable. But we talked to one girl who had just put up a website and was starting out. Despite that she still wanted a pretty penny. She was basing her business on that she had planned her own wedding but really was quite unrealistic when we were talking about our set up and while she was nice I didn't feel like she was really listening to what we said - me and her obviously had different styles of weddings but I'm like hey this is my wedding now. All the things she said she'd 'help' with just seemed like interference and a nuisance and like we'd have to explain things 10x to get her to execute in the way we had already planned out. I was really glad we sat down to talk to her before hiring her and spending all that $$.
jeez and this is exactly why i just did things myself and didn't hire a coordinator for our wedding. all of this sounds too scary to me.
A friend of mine was staying at the same BB as the coordinator and saw a book "How to Event Plan"--if I had only known that before....! Apparently, her and her assistant teach a class on Event Planning. GOOD LORD. troubled--your planner must have taken their class. lol.
Our was a friendor, but I was still REALLY disappointed in how unprofessional she was. She assured us that she had coordinated dozens of her friends' weddings and she used to be the event planner for my now husband's workplace, so I figured she would be fine with the limited number of tasks we needed her to do.
She did okay at first with the decoration set up, but as things progressed it got worse and worse. The reason I had her was so that she could keep an eye on the schedule so I didnt have to, but I found that I had to constantly tell her what to do and even then we were still way behind schedule by dinnertime. Later on I found out that a lot of tasks she had passed on ot my guests! Like loading presents into our car and stuff like that. The icing on the cake though was that she had promised us that she wouldn't be drinking, but apparently she was sneaking drinks and by the end of the night she was completely wasted! The only person in the entire event to be drunk. I had to physically wrestle her car keys out of her hand to keep her from driving home. In my wedding dress. What a nightmare.
Technically ours was the venue coordinator, but she kept telling us that she'd handle stuff for us and wouldn't give us numbers so that we could do it ourselves. So no band and I'm still trying to figure out my hair.
Oh my gosh, this thread breaks my heart. For anyone that's considering hiring a coordinator, please, please check references and reviews online!
Our DOC was amazing, and I didn't have to worry about a single thing during our wedding.
Yikes. Luckily, our coordinator comes with our venue and is the proprietess and has gotten amazing reviews. She's a bit cold and very calculating, but I think that's someone I want getting things done on my wedding day.
future brides, definitely check reviews and references. Don't skimp on this service! It's just not worth it once you see your confused guests and disorganized wedding. I thought it wouldn't be a big deal, if she wasn't great since I did so much work up front. In reality, you're so caught up in other things on the day-of, that you just can't take care of the details. and nobody wants to tell you what's going wrong since it's your day. Have a good friend or family member do it, if a coordinator is not in the cards.
it certainly is hearbreaking.
Wow, this is scary. I'm definitely going to be on my p's and q's when looking for a coordinator. My cousin had a DOC who was a close friend of hers who had no clue what to do the day of the wedding. She was standing around and looking out of place; doing random things like sweeping the walkway near the food (it was an outdoor wedding and reception all in one), not announcing the transitions at appropriate times....just a mess.
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I just had my wedding this weekend and can barely wrap my mind around the events of the day. But, I do know that my coordinator was utterly useless and causing chaos. So much so, that we had to ask her to leave in the middle of the event. Every single vendor came up to me to let me know how unprofessional she was
She actually sat down at my rehearsal dinner table with my guests, demanded a dessert, when there was only enough for the guests and misnumbered my tables so that me and my husband didn't get a seat. She also left at 4pm to shower, when the ceremony was to start at 5pm, wasn't anywhere in sight when were lined up for the procession and had our rings, so someone had to hunt her down.
My family and friends really stepped in and took care of it and helped to hide as much as possible from me on the day. But, now that it's all over, I'm hearing exactly how bad things were and it makes me feel terrible for various reason--everyone traveled from so far and had to "work" my wedding and I'm wondering if guests could feel the utter disorganization of the day.
Anyone else have a bad experience?