Post # 1
Last week I went for my first ever dress shopping experience. Allready when talking on the phone I had a bad feeling about the owner of the shop, but I just shrugged it off. When I got there with my mother and my Maid/Matron of Honor the owner was downright rude. I went into the store to look, and she said “where has the young bride gone off to??” – and I was like, WHAT?! What would she have said if it had, for instance, been my mother getting married (“where is the old bride?”?!).
Then she told me how very, very late I was and that I should be lucky if I ever find i dress (I’m getting married on the 31st of July).
Apart from not being nice, she kept on picking at my mom and Maid/Matron of Honor, saying things like “don’t touch anything – I’m not interested in your toucing my stuff!” and “you shouldn’t try to find any dresses for her to try, it’s only me who’s allowed to do that” (let me remind you that this is the owner of the store speaking!).
When I tried in dresses she was very hard-handed and ripped hairs out of my head on several occasions. It was however the last straw when she told me “ohh no, your waistline is way to slim compared to your hips”. I turned around, looked her straigh in the face and told her that I’m a huge believer in loving yourself as you look instead of trying to change. She fell silent – maybe she realised that she had gone to far?
I just couldn’t wait to get out of that darn shop. OMG. Is this normal? Are all the shopowners this awful? I really hope not!! I’m not at all looking forward to going dress shopping again!
Post # 3
Not all shop owners are that horrible, but I can relate as I had a really terrible experience as well, unfortunately! I’m a plus size girl, size 16-18, and the shop owners treated me like I was worthless and disgusting. I was looking for the dress that I had wanted to buy (I had been there the day before, but wanted to think on it overnight) and I could not find it on the rack. I picked up a similar one in a size 12, and asked, “where is this dress in the size 16?” and they said “Oh that’s the only one we have”. I said, “No, there was one yesterday, I tried it on, and I want to buy it. Someone said they would hold it for me…” And one of the women said, “Oh! The BIG SIZE dress… oh, I’m sorry, I mean the plus size dress…” and she just gave me this look. I just wanted to cry! They told me to search the racks, which I did for about 10 minutes, and then they finally brought it out, and said that I had to be out of there in 15 minutes because they were waiting on an appointment. Although the service was terrible and I received nasty looks the whole time, I did end up buying the dress because it was perfect, and I got it for $2000 cheaper than the original price. It was such a terrible experience, and I was so let down. 🙁 Hoping that the rest of my shopping for the wedding isn’t as bad!
Post # 4
I’m so sorry! But I think what you said to her was brilliant. Well done! I don’t think all stores are that bad, but I can see why it would really discourage you from wanting to shop again. The owner of the shop I wound up getting my dress from told me that if I picked and of the dresses I looked at first, I’d look like I was going to “a private high school graduation.” (Huh?) But I think you handled your situation really well, and frankly, they can’t all be bad, right? Good luck!
Post # 5
@Roundtheworldbride: UGH! Why do people think they can act that way! But I’m glad you found a dress you loved, especially at $2000 off. That’s a bit of a victory over the mean people 🙂
Post # 6
Not all dress shops are awful…but some are definitely out there! I went to one store with my Maid/Matron of Honor and Bridesmaid or Best Man and we basically got treated like we were too young to be in there…we’re 25! The owner treated us like we were just a waste of her time. I tried on 2 dresses and left.
It also didn’t help that the store looked like it was a yard sale instead of a dress shop. Seriously- they were selling teddy bears, home decor, and homemade jelly right along with the dresses!!
Post # 7
How terrible! I would find another dress shop ASAP!
Post # 8
I’m sorry you had such a terrible experience! While I found bad attitudes at some shops, others were amazing. There is a large family owned (for 50 years!) shop in my area where I expected to be badly treated (i’m a plus sized girl 18/20) and they bent over backwards to give me THE best experience. I did not end up buying from them, but I walked away with a very good opinion of their business. So much so that I have referred people to them. i’d suggest going to another few stores, and if you get a gut feeling about a shop again- walk away! Don’t give rotters like that your business!
Post # 9
Find another shop! You should enjoy your shopping experience. Does Denmark have the equivalent of yelp? or does google maps show reviews like it does here? make sure to post a negative review somewhere to help other brides.
Post # 10
Thank you so much for your answers! I guess I just lost hope in the whole “dress-shopping experience”. It helps knowing that everywhere isn’t the same.
@rachelss – I’m definately posting a bad review of her shop on my blog!
Post # 11
I’m so sorry you had such a horrible experience.
The first time I tried my size 8(Aus) dress on I loved it and the salesperson was really nice.
I went back 2 weeks later and there were two older women there I tried my dress on again but couldnt do the zip up this time. The ladies were so rude to me saying there’s no way you’ll get into that you’re rib cage is way too big you’re going to need a size 14(Aus)! They told me to not ring them crying on my wedding day because I’d split my zip, I was stunned to say the least. I explained that I must have put on a bit of weight because I had tried it on only 2 weeks before to which they were a little stunned. I was totally humiliated and upset for days.
I went back exactly 2 weeks later to try the dress on again and the nice salesperson was there again. I got the dress on easily and with her help decided to make the back a laceup style instead of a zip. I obviously add and lose weight a lot in a month but seriously to suggest I need a dress 3 sizes up is plain rude. Don’t they know how these comments are hugely distressing for a bride who wants to look perfect on her wedding day.
I love the fact that you put that lady in her place I wish I would’ve done that. But I can’t believe how disgustingly insensitive these salepeople can be. I would definately let other brides know when you’ve had bad service, because there’s just no excuse for it.
Post # 12
Good for you to put her in her place about your size.
Maybe she didn’t want other people to touch her sample dresses because she meant to sell them, try to be understanding of her needs as well.
Post # 13
When my friend entered a bridal shop the first thing the salesperson said to her was “Don’t touch anything!” Not even “Hello”! I couldn’t believe it. Ugh. She wound up buying her dress from a place just down the street where the people were SO nice. She bought a pretty expensive dress and I’m so glad that she was able to buy it from the place that treated her with the respect that everyone deserves. I can’t believe the way some bridal shop employees work. They’re even worse than jewellery store clerks. :/