Post # 1
I’m back from a morning of dress shopping. I found 2 dresses I love, but since I’ve only been to 3 places, I want to keep looking before I make my final decision!!
Anyway, the second place I went to today, I felt very insulted!!! Luckily I don’t have a low self esteem, otherwise I would have felt very offended. The owner of the store kept saying things like “I don’t really think you know what you want yet” “you’re too short for this style” “you carry all your weight in the mid section” etc etc.
My sister (MOH), mom and BM were all with me and told me they couldn’t believe how rude and insulting she was being. She told me all the styles I liked did not look good on me and were too “heavy” at the bottom which made me look short. I’m 5’4, which is pretty average! The last time she called me short, my mom said “she’s 5’4, that’s not short, that’s average.” Thanks mom 🙂 The owner also put me in an A-line dress which we all thought looked horrible on me, but she said “This is what I would put you in”
Anyway, just wanted to vent about my bad experience, and hope it’s the last!!! Did any of you have experiences like this? Perhaps I’m overreacting, but I believe if you’re trying to sell gowns, you shouldn’t be insulting your clients!!!
Post # 3
Yeah, some saleswomen can get really inappropriate. Just chalk it up to bad personal skills and pay no attention. At the place that I bought my dress I got yelled at by the manager because I asked if a custom change could be made on the dress (next week I went to the trunk show and the designer himself happily obliged to my request, at no charge). In another one the owner of the store kept talking about my boobs and yelled at a voice all customers can hear “I want my boobs to look like hers…now those aren’t real are they??” . The salesgirl who helped me get into the dress said “actually they are”. Just what I want to hear when I’m shopping for the most important dress I’ll ever wear; people who I’ve never met before commenting on my body after I had to get half naked in front of them.
Post # 4
@meliss: Ya, this was the first place I’ve gone to where she would be with me in the room while I was in my underwear. I felt kind of awkward, especially after she started commenting on my lack of chest and stomach. The last thing we need are strangers commenting on our body parts!!!
Post # 5
i’m sorry that you have a bad experience! the manager is not being very smart considering bridal shops rely mostly on the quality of their services to attract customers.
@meliss: which bridal shops are those? two of my friends will start looking for their wedding dresses soon so i want to make sure they don’t visit the same ones!
Post # 6
@TingTing: Actually those are the two stores I bought my dresses from, despite the rudeness, because they’re the only places I found the dresses I wanted. One’s in Costa Mesa and the other’s in Pasadena. PM me if you want to know which ones.
Post # 7
Sounds like they could have used more tact, but wouldn’t you rather they tell you if the dress isn’t flattering?
When I was trying on dresses, there was a girl in next area over that the bridal consultant kept telling her how fantastic she looked, but the dress actually looked really bad on her body type! It wasn’t flattering at all! She was a little heavier than average, not obese or anything, but the dress made her look like she was about 50 pounds heavier than she actually was.
Post # 8
Awww I could totally relate to this post! I visited my friend in LA and we randomly found a DB while driving around so we got all excited cuz she’s my MOH and here’s the perfect chance to go dress-shopping together (also, my very first time doing it)! She was picking out dresses for me, and we had an inexperienced sales person who slowly brought out dresses and inexpertly pinned them for me…which looked HORRIBLE on me! Now I know why you have to try on the dress;) I’ve already told the sales person that this was my first time and that I wasn’t sure what the best style for me was…then this other, more “experienced” lady barged into the dressing room with barely concealed contempt (lol) and told me if I was planning to try on “that” dress knowing that I looked bad in this other dress, and that I really should stick to the petite dresses, etc etc… I knew I was gonna have a hard time finding “the” dress because I’m short AND slender and a size DOUBLE ZERO (and that alterations are a fact of life, hehe). Oh man she was so condescending…and I felt like crap. Later on I tried on a dress (a mermaid one, huh) and the sales lady was like, THIS IS IT! THIS IS YOUR AHA MOMENT! I laughed inside 🙂 It was a nice dress but definitely didn’t have that moment. Oh well, next time 😀 They can’t be all that bad! *crosses fingers*
Post # 9
@abbyful: I don’t mind if they tell me the style doesn’t suit me, but ultimately it’s up to me. My mom who’s very outspoken and opinionated would tell me if she didn’t like it or if it didnt look good on me, and all the ones I tried on in the style I liked she really liked on me. She didn’t like the style the owner was trying to put me in, it was definitely “not me.” But it was mostly the fact that she was pointing out all my negatives -being “short” small bust, etc.
Post # 10
that’s annoying that she kept calling you short. i’m shorter than you and i never experienced that when i went dress hunting. props to your mom for speaking up! if i had been in that situation i would be thinking of things to say but never vocalize them. i think it’s awesome your mom said something. hope you find a place that is more friendly!