Ben Moss ?

posted 3 years ago in Rings
Post # 3
Member
1870 posts
Buzzing bee
  • Wedding: April 2006

I purchased a RHR there roughly two years ago (amazing sale!) and have been extrodinarily happy with it. At the time it needed to be sized, and I was happy to see that the ring was ready for pickup after sizing only a few days later. The particular staff person helping us was very helpful. I tried on lots of rings that day and they were able to answer all of my questions. For a chain store, I found their level of service to be way better than a few other stores we’d been to prior to that. I was pleasantly surprised 🙂

Post # 4
Member
2578 posts
Sugar bee
  • Wedding: August 2012

My rings are from Ben Moss. I don’t know much about customer service there, as DH was the one who dealt with the purchasing, but I like them.

Post # 5
Member
898 posts
Busy bee
  • Wedding: December 2013

@maudemaisha:  I would say Ben Moss is one of the nicer chain jewelers (compared to People’s, etc). Their quality tends to be a little bit better and everytime I’ve gone in there, they have been helpful. My biggest peeve is that they don’t have a jeweler on site, so if you need repairs they have to send your ring away.

Post # 6
Member
251 posts
Helper bee
  • Wedding: September 2013

If you have a nickel allergry run for the hills. My E-Ring came from Ben Moss and almost immediatly it was eating my finger. I tried to deal with it for about a year when my FI bought me a new e-ring from Peoples.  My ring was white gold but they use a lot of nickel to up the ‘stiffness’ of the gold, rather than more gold. If you don’t have any allergies then Ben Moss is great!

Post # 8
Member
1649 posts
Bumble bee
  • Wedding: August 2015

I would definitely recommend them compared to People’s/Mappin’s, etc. Their customer service is great. Also try out Michael Hill if there’s one near you.

Post # 9
Member
137 posts
Blushing bee
  • Wedding: September 2013

Back when FI was a boyfriend, he gave me an amethyst RHR for Valentine’s Day from Ben Moss over 2 years ago. It was fairly inexpensive and he bought the warranty, which I highly recommend. The warranty comes with repair/resizing, and they will re-set lost stones, and cover the cost of replating, which i’ve already taken advantage of. They normally charge $40-50 for replating and the warranty covers this service!

 

Post # 10
Member
7997 posts
Bumble Beekeeper
  • Wedding: December 2013

@maudemaisha:  I bought a right hand ring there about 3 years ago and so far so good… I wear it almost daily. I need to get it re-dipped since it’s white gold, but that’s to be expected. It’s held up nicely and the diamonds seem to be good quality even though I bought it on a whim and didn’t ask about cut/clarity/color etc.

 

I would definitely look into what you’re buying and do a bit of price shopping, but I think they’re a step up from Peoples. I would buy from them again.

 

 ETA: Here’s a photo:

 

Post # 11
Member
4543 posts
Honey bee
  • Wedding: January 1998

Both of my bands are from Ben Moss. They have always been great to deal with and bent over backwards to get my wedding band before the wedding (I ordered Monday and wedding was Saturday) I havent ordered online because I have 2 stores within 20 mins of my house either way so I just go there

Post # 11
Member
4 posts
Wannabee
  • Wedding: February 2016

Just wanted to share my newly acquired Ben Moss e-ring. It is the same style as brighteyedgirl’s in the .70ct version (I am aware that there’s also a .35ct). It photographs beautifully and I love my ring, especially for its’ eye-popping sparkle and value.

Post # 12
Member
1344 posts
Bumble bee
  • Wedding: January 2015

I know that this is an old thread, but just wanted to chime in and say that I’ve only ever had good experiences with them. We wanted a chain since we are still moving around quite a bit and wanted something accessibly no matter where we were, so we can still use their lifetime service plan.

Post # 13
Member
1344 posts
Bumble bee
  • Wedding: January 2015

eecee:  Beautiful ring!

Post # 14
Member
4 posts
Wannabee
  • Wedding: February 2016

Keroppi:  Thank you! We are moving around too and that is the main reason why we got our rings from a chain. Accessible and utilize the lifetime warranty more easily. It’s our first time dealing with Ben Moss so it’s nice to know that you’ve had good experiences with them!

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