- 5 years ago
- Wedding: July 2012
Ok. I was washing clothes and I jammed my finger and ring against washing machine. I just got married July 16, 2012. I only had my ring for a year and half. So, I took it to Jared and I have extended warranty. DH paid extra $100 at time of purchase. Well since I didn’t take it to my six month inspection this dent I caused in my ring was fixed to the best of their ability. They said since the shank is bent and there are diamonds them vending it back will cause the diamonds to crush. So now I’m left with a ring that is so loose they free of charge installed to balls inside my ring. But, it still slides when I move my hand. According to Jared if I came in for my six month inspection I could get the whole ring replaced. Well my husband and I travel for work and didn’t have time. We’re thinking of going back again to talk to the lady who sold it to us and see if we can get this fixed completely. This ring was not cheap. $7,000. So I’m very upset:( Any suggestions?