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I don't know an answer to your question, but am dying to hear what happened? I love a good wedding horror story! Can you share??
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post on the relevant local board at weddingbee and perhaps on the knot? you may also want to consider filing a complaint with the BBB.
Yelp.com, weddingwire.com and I third Project Wedding!
the answer is "as many places as possible." Cause a lot of sites will probably take down your review and you want to get the word out as to many people as possible. I'd post on here, on theknot.com, weddingwire (both the knot and weddingwire will probably take down your review but hopefully enough people will read it), on projectwedding, Elizabeth Anne Designs has a new vendor review page, Yelp, etc.
But I'd leave out any type of "stick it to them" language. You want your review to sound as unbiased and rational as possible so people will take it seriously.
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Thanks! I will be sure to seem objective and even tempered. Don't want to discredit myself with foul language or unnecessary cruelty!
Can you tell us the story now, but leave out the vendors name?
A little off topic, but do the Knot and WeddingWire have official policies about taking down bad reviews, or do they just do it quietly? I don't understand why they would do that...
Def hit BBB (Better Business Bureau) this way when people look on there they will see it, I checked the BBB for all my vendors.
If you think it could help us here, you could tell us who to watch out for as well. I mean we're a big community as well.
Why would the Knot and Wedding Wire take down bad reviews? I don't know if they really do this but it's as simple as marketing and money. Yes...on the surface they are there to help brides, but when it comes down to it they are a business like any other with a bottom line and if they can get by with turning a blind eye to a hand that feeds them I'm sure they might do just that. I think it's a shame if they do this because there are so many good vendors out there that could use the advertising but can't afford it while some with the big bucks and a bad rap get the spotlight - just a thought from someone who has a degree and career in marketing.
I posted a bad review of my wedding coordinator here, on WeddingWire, OneWed, Wedding Mapper, and I'll post it anywhere else they'll take it. She was not good and I think other brides should know that too. Funny - someone else had given her a bad review on OneWed too, wish it had been there when I was googling her before.
We filed a complaint on a vendor for BBB. The bad part is that they still owe us $1250, but BBB can't do anything about it. The lawyer fees will be more than $1250. Any advice?
I apologize, it was yelp and http://www.weddingwire.com, not projectwedding!
I had quite a disaster...I wanted to make sure no one else had to go through the same thing!
@Wizard - I am so sorry about the horrible experience you had with your wedding vendor and I can completely empathize.
I was married last year in Napa, California and was too dissappointed and frustrated to even think about writing a review on one of my vendors until now. It may be a bit late, but I think it's never too late to warn other brides out there about my unfortunate experience with a wedding planner.
So thank you for opening this message board, 'wizard'. And really appreciate everyone else's help & advice on where to post my review.
For those of you who are saying weddingwire 'took down your negative review,' did you ever reach out to them? The way I understand it, vendors are permitted to 'dispute' reviews that they believe are fraudulent (or I guess if they just don't like them).
I posted a negative review of my truly awful hairdresser and surprise surprise, she had already disputed it by the next day. But I did receive an email from the ww support team almost immediately. All I had to do was send them my contract with the vendor, verifying that I worked with them, and a few weeks later the review was back up!
The problem seems to be that fellow brides post their negative reviews, and then when they see that theyve been taken down, immediately get all crazed and don't even bother following up with WW. The fact that WW DOES verify reviews gives them a little more credibility than sites like yelp, etc. where the reviews are never verified. Anyone can write anything they want on those sites.
It's also worth noting that I emailed ww about some 5 star reviews on the same hairdresser's page that I thought looked sketchy. They were WAY too similar in the way they were written, and I didn't want this lady getting anything that wasn't deserved! WW looked into it and immediately removed them for being fraudulent! So yes, WW verifies positive reviews too.
My advice is to not be impatient and follow up with the sites where you post your reviews. Also don't use a fake email address when you review. How is WW supposed to follow up with you if they can't get ahold of you?? Please do this for yourself, and brides that will benefit from your reviews.
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I've had a truly awful experience with one of our vendors and I want to be sure to give them their due credit once the wedding is over. Where is the best place for me to "stick it to 'em" when I'm ready? I want to reach far and wide to as many brides/industry folks as I can.
Thanks Bees!
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