(Closed) Beware of Bookit.com

posted 10 years ago in Travel
Post # 3
Member
156 posts
Blushing bee
  • Wedding: October 2010

So sorry to hear about all of this!  If you used your credit card, I would call the credit card company and tell them to cancel the charges back so that you also get your money back for the airfare and go with someone else.  Tell them that they overcharged you and that you wanted to out a hold on the charges.  That’s the great thing about credit cards, they can help you in situations where you feel you were wrongly charged by the seller.

Post # 5
Member
43 posts
Newbee
  • Wedding: February 2018

thanks for the heads up, we’ll keep that in mind!

Post # 6
Member
2293 posts
Buzzing bee
  • Wedding: July 2008

It’s always a good idea to check the cancellation policy!  I have had a similar experience with an online "one-stop" reservation places, although luckily I was just making hotel reservations and ended up only out a $25 "cancellation fee." 

Although it is true that sometimes you can get a better price online than by calling.  I have called hotels directly to book reservations and quoted them the price shown on Travelocity or Expedia and had them say that to get that price I needed to book online; they couldn’t give it to me from the reservation desk.  The advantage to calling the hotel direct is that I have NEVER had a hotel charge me a cancellation fee; generally as long as you cancel 48 hours in advance there is no charge for the room.  Although that is worth checking too, as some resorts have a one week cancellation policy for holiday windows.

Post # 8
Member
2 posts
Wannabee

Miss Blue Bear, On behalf of the entire BookIt.com team, please accept our apology for this situation.  We value you as our Guest and would like the opportunity to correct this situation.  Please be assured the behavior you described is unacceptable and will be addressed.  We would like the opportunity to make this right for you. Please contact our Customer Service Staff at 888-782-9722 option 3 and ask for the Manager on Duty. Kind Regards,BookIt.com  
 

Post # 9
Member
2293 posts
Buzzing bee
  • Wedding: July 2008

Well.  If you decide to call, let us know how it turns out MissBlueBear.  I hope you get some satisfaction.

Post # 11
Member
41 posts
Newbee
  • Wedding: January 2008

I’m sorry you had travel troubles.  It’s scary to do all of this over the internet.  For my London Honeymoon I used Go-Today travel and it went really well for me.

The Pickle formerly known as Miss

Post # 13
Member
329 posts
Helper bee
  • V
  • 10 years ago

well…that settles it…we will NEVER use Bookit.com either….

Post # 14
Member
305 posts
Helper bee
  • Wedding: May 2008

Wow, bookit.com actually responded.  I would have expected as much on TA, but I am surprised to see it here.

You would think if they took the time out to comment here, that they would be more than willing to work with you to solve your issues the best that they could.

The topic ‘Beware of Bookit.com’ is closed to new replies.

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