Post # 1
So I have had my dress altered, but it did not need to be hemmed because I am tall enough that with a heel it is just unneccesary. Today my family was over and I tried on the dress and put on some heels so I would know what height to get. The lace has a flaw in the pattern and cut at the bottom. One side of the dress has a weird v that hangs down longer than the rest of the dress. How did I not notice this???? It has been altered….it was purchased from a place with a no return policy…..it is not something that I think a seamstress can fix…..what now????
I payed full price for the dress in the store. They say no returns, but do you think they may do something to make this right where the problem was a defect, not a change of heart etc related?
I don’t know what to do. It is an obvious defect in the correct height heels, but the dress was the last one (discontinued) and has been altered. Even if the store is willing to work with me I don’t know what can be done. Any advice anyone????
Post # 4
Please post a pic, so we can give you some ideas. Your best bet without being able to see the problem is take it to a seamstress and see what they say.
Post # 5
Can you post a pic? From the way you are describing it, it sounds like you could have the weird V cut off and hemmed with the rest of the dress but you’re saying it can’t be fixed.
Post # 6
Yeah I will get a pic as soon as I can. It would probably be good to have for when I contact the bridal salon as well.
The reason it cannot just be hemmed is because it is a lace dress with a scalloped edge….hard to explain. I will post a pic soon!
Post # 7
Post a pic… If it’s a scalloped hem and the defect bothers you so much, you might be able to get away with wearing flats and just chopping the bottom off (you’d have to make a call about whether you’d rather deal with the defect or lose the scalloping).
As for the store- if it’s been altered, you’re probably SOL, even though it wasn’t hemmed… They have no way of knowing if that defect was there at the time of purchase or if your seamstress did it. And honestly, how did neither you nor the seamstress, whose job it is to go over the fit of the dress with a fine tooth comb, not see this? Not laying blame on you, we all know the glow of finding the dress, but I feel like the seamstress should’ve caught it.
Post # 8
I know here that even if the store has a no exhange policy by law if there is a fault in the product they are legal obligated to have to replace/fix the product. So I would look into that.