Post # 1
Our venue allows us to bring in our own alcohol. Our caterer recommended a wholesaler to us who will deliver the alcohol to the venue the day of the wedding and then pick up any unopened bottles the next business day. All this sounded great, so I got a quote from them. I told them I was ready to proceed with the order and asked if they’d send me over the agreement. They told me that they don’t do agreements and there is no deposit required up front. You are just supposed to give them your credit card info, and they’ll wait to charge it until after the event. Is this normal? How do I ensure they’ll actually make the delivery and that the quantities will match what I ordered?
Post # 3
I wouldn’t be too worried about it if your caterer has worked with them. Has your correspondance with them been over email?
I would ensure I followed up each phone conversation with an email, so you at least have some documentation for it but hopefully they’re being recommended because they’ve been good to work with.
Post # 4
WOW…that sounds like something to be concerned about. I also went with a recommendation from our venue. I however had to go place my order, pay for it up front and then bring back the unopened bottles myself. They delivered and I did get a written “receipt” of what I bought. It was not a contract per se but I had not problems. They even bought back my beer that they at first told me they would not. We had alot of beer left over. WHEW!!
I’d check with the caterer to see if they will “vouch” for them. If you still feel uncomfortable with it (esp. giving a credit card) ask if you can give them a cash deposit and then get a refund later. BUT still get something in writing, a receipt at least.
Post # 5
My caterer said they’ve worked with them for years and all of the reviews I’ve seen online have been good. I just don’t see why they wouldn’t offer a signed agreement to me if I asked for one. How could it harm them?