Bridal shop ordered wrong color bridesmaid dresses….need advice

posted 2 years ago in Bridesmaids
  • poll: What would you do?
    Let it go, the shop has done enough : (97 votes)
    91 %
    Demand 50% off the dresses It was their mistake : (4 votes)
    4 %
    Ask for more. : (6 votes)
    6 %
  • Post # 2
    913 posts
    Busy bee
    • Wedding: November 2014 - 11/15/14-Vineyard

    I think the only thing they are entitled to do is pay for the rush charge and make sure they are altered on time. You don’t get compensation because of added stress, sorry.

    Post # 3
    2915 posts
    Sugar bee
    • Wedding: August 2013 - Wynn Las Vegas

    You should let it go. 

    Post # 4
    42101 posts
    Honey Beekeeper
    • Wedding: November 1999

    A court would not likely compensate you for stress. They have admitted their mistake and taken actions to rectify that mistake.

    Will you have anough time to have alterations done if needed? If you have to pay extra for RUSH alterations, I would ask to be compensated for the difference between what they charge and what they would normally charge.

    Post # 5
    2792 posts
    Sugar bee
    • Wedding: May 2014

    I started reading the story up in arms for you, but I think they did what it takes go make it right.  As long as they aren’t charging you a second time for the same dress, I think you need to let it go. 

    The only thing I would think to ask for beyond what they are already getting for you is to compensate if there is a rush fee for alterations.  As long as you get the product you paid for in time for what you paid for it for, there really isn’t much room to stand on this. 

    Post # 6
    2565 posts
    Sugar bee
    • Wedding: October 2014

    They admitted it was their mistake and are paying the rush fee to get new dresses on time.  You don’t get to demand a bridal store give you a discount for “emotional damage”

    Post # 7
    2364 posts
    Buzzing bee
    • Wedding: November 2014

    klynne:  Oof.  I absolutely think you’re entitled to more than the waiving of the rush charge.  And no, it’s not just “added stress”, they ordered the wrong dresses and should be held accountable!!  That’s horrible business.

    I wouldn’t let this go, but that’s me.  I’d be on the phone with managers, corporate, 7 on your side, Judge Judy, whoever it took until I got a fair compensation.  Why is it YOUR fault that the owner is “losing money”?  How’s HE losing money?  It’s not like YOU placed the incorrect order!  

    Post # 8
    2871 posts
    Sugar bee
    • Wedding: October 2012

    I say if the dresses come in on May 19th, then you need to let it go. It’s not like you had to pay twice for the dresses, right? 

    Post # 9
    2052 posts
    Buzzing bee

    I think they should pay to fix their mistake and any other potential rush fees you might encounter because of their mistake, but I dont think that you deserve an extra discount because its upsetting, thats a little ridiculous. 

    Post # 10
    3014 posts
    Sugar bee
    • Wedding: September 2016

    I think you were smart to get the dresses ordered early in case something like this happened. Bottom line, if your maids have the right dress on the right day, that is what you are paying for – you shouldn’t get a discount if they get the right dress.

    Post # 11
    2173 posts
    Buzzing bee
    • Wedding: June 2017

    They should pay rush alteration charges.

    I also think they should give a discount (though maybe not 50%) because they took up your time and your BM’s time with this problem.

    It doesn’t matter that the ownser is losing money- this was his mistake.  That comment is supposed to guilt you into just letting it go.

    Post # 12
    116 posts
    Blushing bee

    As long as you aren’t having to pay again for the new dresses, then they have done enough. 

    Post # 13
    1634 posts
    Bumble bee

    I’ll echo PP’s who said as long as you have the dresses in time, and within enough time for regular alterations, they’ve done enough. It was pretty unprofessional for the owner to say he’s not making a profit and the sales associates aren’t making a commission off this particular sale… that’s neither here nor there to you. They messed up and however the store chooses to make it right “in house” is up to them! It would be nice if they’d offer you a small discount for the inconvenience, but not everyone is nice 🙁 sorry it’s been so stressful for you!


    Post # 14
    5769 posts
    Bee Keeper
    • Wedding: October 2014

    Life is full of inconveniences. You don’t generally get paid for them. If you have your dresses in time, you got what you paid for. Say thanks and get on with life.

    Post # 15
    6448 posts
    Bee Keeper
    • Wedding: June 2013

    Let it go. The whole ‘being compensated for stress’ thing is absolutely ridiculous.

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