- 4 years ago
- Wedding: June 2013
I have never written a negative review of a vendor and typically would not go out of my way to do so because I realize that negative reviews impact business; however, when 5 mos. goes by with no attempt whatsoever by this photographer to return our $550 deposit, I am forced to make this public and provide other couples considering Blue Door Foto/Lance Lusignan an opportunity to make a well-informed decision.
Considering some of the positive reviews on Wedding Wire, I am sad to say we were one of the extremely unlucky ones. We found Lance on Craig’s List and were attracted to the low price/(seemingly) high value. Lance seemed like a great guy and after meeting him twice, we signed a contract in January 2013 and paid a $750 deposit. The contract contained a provision that allowed us to obtain a full refund of our deposit if we cancelled by a certain date. After seeing our engagement photos, my friends and family agreed that the quality was poor (out of 400+ photos, only 20 were usable; the poses lacked creativity; the use of lighting was very poor, many were out of focus, etc.) so we asked for our money back. We agreed to pay $200 for the engagement DVD and asked for the remaining $550.
It has been approx. 5 mos. since we asked for our money back. We have given Lance multiple opportunities to work with us, even offering a payment plan/compromise. He has avoided all communication with us and has not made an attempt to pay us even $1 in good faith. His reasons for not paying us back are that he only has “lunch money” in the bank and is sleeping on a friend’s couch to make ends meet.
If you want more info or a copy of my contract, please contact me.
This photographer’s full name is Lance Xavier Lusignan and he changed names from Xavier Photography (which is listed as “CLOSED” on Yelp). See this site for more info on the awful experiences of other customers: http://www.discuss.org/f…).