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Did you ask them about returning or exchanging? They have a return policy online stating "We want you to be completely satisfied with your online purchase. Should you need to return an item, please review the complete details of our return policy below to determine if any special conditions apply."
Yes, definitely try their return/exchange policy if they are true to their word, and if not, I would be reporting them to the BBB if you can. And if anything, I would try and sell the original dresses and get the ones that you want. But I would go and view them in person to make sure you get the exact color that you want.
Good luck!
I think the color is really pretty!
If I were in your shoes, I'd just roll with it - no one but those helping to plan the wedding will ever know the dresses were supposed to be different, and the shade at hand looks like it'll flatter just about any skin tone. :)
I did and they said the color I ordered was the color they delivered - which is true. They have examples of dresses in the "Cornflower" color I ordered that are gray/blue and the entire reason I chose that color. I have gone back and forth with them 6 times and in the final email they basically said "we apologize for any inconvenience the color confusion may be causing you." I think that's their nice way of saying, too bad for you. The thing is, they say there is no exchange on "custom dresses" but every dress you order on the website is "custom" since they claim they make them when you order them. Se la vie... not much I can do now. Just need to do damage control.
Thanks daydreamwanderer... you're right about just going with it... just so frustrating. I keep thinking - these are going to be in all of my wedding pictures and since they weren't what I was expecting, I may be overreacting. Just need to take a deep breath and go with it...
Wow... those are bright! I think changing out the ribbon will do wonders though. Besides that, if dying them isn't an option, I don't know...
Most sites recommend you go to a shop and see the colors in person, as it varies a LOT between monitors. I don't see how the store is at fault, seriously, if you never ordered a sample color before placing your order...
CCSR - They didn't sell swatches and this place is online only - no actual stores locations... but thanks for the advice.
i think you can just roll with it... i think if you get a charcoal grey ribbon instead, it will tone down the brightness and maybe come closer to the look you were going for.
i know this is a pillow, but maybe this will show you what i mean colorwise: Blue and Grey
and maybe get silver accessories (necklace/flowers, etc.)
i dislike the ribbon that they have used but that is not a big deal at all...u can easily change them!
personally, i love that blue...very pretty and as someone else said, flattering to most skin tones!!
i know it's not what you expected but sometimes the best things in life aren't! i say just make the best of it...i don't think it is worth the stress.
your wedding day is about you and your fiance not a silly shade of blue...good luck!
My friend bought bridesmaid dresses that ended up being a completely different shade than the actual weddings colors they ended up with, but adding a band in the wedding color ended up making the dresses look great!
ditto to the grey ribbon suggestion. I really like the blue color but I don't think that ribbon does anything for it.
I don't mean to be rude...but that does look like cornflower to me and the swatch on the website :( I get that it is not the color you wanted. I think the suggestions about grey sashes and silver jewlery will be perfect to bring in the grey color you want. What about silver shoes too?
I second the "wow.. those are bright" comment. ;)
Here are the ways I could see this going:
(Remember, happiness is a CHOICE! Choose what you can be happy with and then BE HAPPY)
1.) Go with it. The previous poster was spot on when they said no one would know they were supposed to be something else. The color isn't ugly and adding a grey ribbon would do wonders.
2.) *This is probably what I would do...* I would try to sell the dresses online and buy replacements. I know this is an unexpected cost, but I am the type of person that wouldn't be able to let it go. I don't know how many bridesmaids you have, but surely you can find something reasonable...
But seriously, that is a pretty blue. I'm sure you could work it in somehow... It just really shifts everything you've been thinking.
I hope it all works out! This would have totally freaked me out, LOL.
Also, I went over to the website and I seriously DO NOT think that looks like cornflower... it looks like Riviera Sky.
or Blue Jay...
I wouldnt do a black sash. Maybe a grey sash instead would make it seem more grey. A black sash will just make it seem brighter in contrast
I felt really confused by this... so here are the actual color samples from the site against your dress. Honestly, looks like Blue Jay to me.

@stefanieastronaut - From your image comparing colors, I think it looks just like the cornflower. With Riviera being the 2nd closest. Blue Jay looks too bright and Indigo really isn't close at all.
I love how 4 different shades of blue are totally different per person!
I wear contacts and have terrible eyes... wonder if there is any variation in the way I/everyone sees color?
You guys are great! Stefanieastronaut - thanks for going to all the effort of putting the colors with the dress. I think Blue Jay and Cornflower are so close - maybe I should have gone with gray to be safe... Oh well. I'm going to try a few different sash colors and go with it. I really appreciate everyone taking time to post their thoughts. My first freak-out so far... hopefully there's not many more! Good luck with all your weddings!!!
Vanessa
What about a shawl or purse or something to match the sash (whatever color you choose) and put less emphasis on the color of the dress?
I can understand the initial shock and I too would be uber-pissed to not get what I thought I ordered! I agree that you have time to potentially sell and then re-order if you absolutely cannot live with the color. Personally, I think with a ribbon change it is an awesome color!! It will POP in your pictures. I was thinking of going grey and then when my girls would go try on the dresses (i.e. the j.crew chiffon's) they thought they were horrible and we ended up doing bright blue!
I cna definitely see how it would be a shock, especially if you were expecting more of a grey-ish blue. I'm with the girls who suggest rolling with it, and I agree that a gray/silver sash & gray or silver accessories will most likely ton down the blue or make it seem more cohesive with your idea. I'd definitely do that over the black sash.
And, as a pale girl myself, bright blue suits my skin tone more than a gray-ish blue. So, maybe it'll work out for the best!
change the shash out and call it a day. no one will know unless you tell them, and I'm sure everything will come together nicely
It's frustrating that it's not the color your envisioned. What would look wonderful, though, and bring some grey back into the scheme, is a bold necklace with gunmetal or pewter color... you know, the blackish silver? Or a wide cuff bracelet. It seems like all different metals and colors are on trend right now, so it shouldn't be hard to find gunmetal. As for the sash, black would stand out the most. How does it look without a sash?
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So I finally got my bridesmaid's dresses in the mail and they are the wrong color!!! My fault for ordering online but I have bridesmaids all across the country. They were supposed to be a gray/blue but turns out they are bright blue! I contacted the site and they basically told me too bad they wouldn't do an exchange. Now I'm stuck with periwinkle blue dresses. Any advice on what I can do to make these not appear so blue? and please don't say dye them... that would be even more of a disaster - as they material is chiffon and it would never dye evenly. I'm going to change out the ribbon to maybe black satin instead? Any other ideas??? I'm freaking out! Can't afford to buy all new ones!
By the way, the site I ordered from, I seriously recommend NEVER buying from (their website below). They were beyond rude when I asked what could be done. www.inweddingdress.com
HELP!
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