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I bought my dress off of ebay and it's perfect!
Be sure to find out how much a new dress costs so you can tell whether or not you're being charged a reasonable price.
Also, a lot of people include alterations costs, but I don't see how they (typically) add to the value of the dress. Unless, of course, you find your bride twin who has the exact same body as you! Otherwise, you'll have to pay to get it altered to fit you anyway.
Be sure you know what fabrics and general styles you like and get a size a little big (easier to take in than out).
Oh, I would usually as what the bra size of the bride was to make sure my chest would fit in it ok.
Make sure you get pictures of the actual dress preferably both with and without someone wearing it. Don't buy somethin if they only have pictures of models wearing the dress!
You need to know the measurements of the dress, and also what alterations (if any) were done. I also asked for the measurements of the bride and even got photos of some of their bodies (to compare to my own). Make sure you find out how tall the bride was and what size heels she wore.
Like ginnyc said - do your homework. Find out the dress maker and style and know how much the dress is worth new.
Lastly, I would ask for tons of pictures. I would also ask for closeup photos of any damage.
As far as protecting yourself from a scam, I would pay with paypal only - NO exceptions. With paypal, if the dress arrives not in the condition it was described, you can return it (at your expense) and get your original purchase price and shipping cost back.
Miss Tartlet wrote a great post on this that I found very helpful: http://www.weddingbee.com/2011/01/25/buying-a-used-wedding-dress/
Also, I have heard from multiple people that escrow.com is the safest thing to use, more so than paypal.
Thanks for all the great advice, ladies! i've fallen in love with a gorgeous Priscilla of Boston dress, but it's a little pricey for my tastes. I thought I'd see if I could find it used online, and just my luck, there's a brand new one for sale that only one size too big! I took a lot of your advice and wisdom and used them to ask much more thorough and informed questions. I'm more confident now that I'll eventually make a better informed decision about the dress, or I'll be able to easily tell that it's a scam.
Thanks again!
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To anyone who has bought a used wedding dress online, do you have any advice? In particular, what questions should I ask the seller? I am trying to get as much information as possible, not only so I know as much about the dress I'm getting as possible, but also so that I can be certain that the seller isn't trying to scam me. I'd appreciate any advice and wisdom you have to pass on! Thanks!