Weddingbee boards

DO NOT BUY YOUR FLOWERS from fiftyflowers.com................my otherwise perfect wedding on 10/2/2009 was ruined by this company and they are giving me the run around about reimbursing me for the faulty colored flowers they sent.  I will be happy to forward my correspondence with fifityflowers.com along with pictures of what I ordered versus what was rec'd.  Instead of going on and on about how unsatisfied I am, I will let you be the judge of it yourself.  Please feel free to email me at <span style="font-size: x-small; color: #81a026;">arksaddress@aol.com and I will be happy to share my experience, pictures and all.

Fiftyflowers.com stands behind our flowers as well as customer service. We have personally apologized with our customer for the inconveniences experienced with her order, and compensation has been issued as requested. Our goal is to strive to make our clients happy by providing beautiful wedding flowers. While the pictures for the customer sent did not represent the problem as accurate as possible, we were happy to work with our customer to ensure customer satisfaction.

I was not too picky on color, other than they should have been shades of blue and not bright purple as I rec'd. Afterall , I did order the Blue Classic Wedding Centerpieces (thier description). I am happy for those who were satisfied with fiftyflowers, weddings are stressful enough. Wishing everyone a happy marriage!!!!

We would like to share another side to the story. The bottom line was a full refund for this order on the same day the flowers were received.

FiftyFlowers indeed did make the mistake of shipping 50% of her order with wrong color flowers, which rarely occurs.  Even the best companies make mistakes from time to time.  In this bride’s case, one of her boxes of gerbera daisies was erroneously mislabeled in our shipping department.  Instead of receiving 240 Fall Mix Gerbera Daisies, she received 120 Fall Mix and 120 Pastel Mix. We are genuinely sorry for the mix up.

Fiftyflowers deeply cares about our brides and we understand the situation our mistakes can cause. It would have been our pleasure to have replaced the flowers for delivery the next day, correct our grave mistake; however, in this case the bride did not report the color mistake until 2:30pm. As soon as the problem was reported, we tried to fix it.  Unfortunately, by that time, our post harvest had shut down for the day and it was impossible to pack and ship out flowers. If the bride would have contacted us immediately after receiving her flowers at 10:19 am, we could have corrected it immediately by reshipping 120 fall colored gerbera daisies.

In Conclusion, at 5:35 on the day our bride received the flowers we fully refunded her credit card for our mistake.  We do not deny making a mistake and fully refunded the client. We extend our apologies to this bride for the negative experience she had with Fiftyflowers.com and also want to ensure future brides that we guarantee our flowers and service.