Canada Post Ripped Me Off!

posted 4 years ago in Paper
Post # 3
802 posts
Busy bee
  • Wedding: August 2015 - Backyard Forest

@Stephville:  I’ve always been told to go directly to the Post Office vs. Shoppers. It’s kind of like a private business version of the Post Office so they up their prices to make profit…it’s ALWAYS more expensive. I only go there when the PO is closed or out of my way. 

Sucky you experienced this when mailing so much stuff! Stick with the actual Post Office from now on!

Post # 4
505 posts
Busy bee
  • Wedding: October 2014

that sucks! i always have terrible experiences with Shoppers Post Offices, never again!!

Post # 5
158 posts
Blushing bee
  • Wedding: August 2013

Never go to the “Post Office” at Shoppers unless you’re picking something up. They did the same to us when I was sending out my grandparents’ 50th anniversary invitations. They took advantage of the fact that we had 200 invites to send out, with about 15 of them going to Europe and the States.

Always go to an actual Canada Post Office if you can. As @missamysmiles said, they are privately run and do need to turn over profit.

Post # 7
1660 posts
Bumble bee

@Stephville:  WHAT!?! I’d be livid! I always go to Shoppers and other Canada Post outlets because I thought they were essentially the “post office” I thought thats where you were supposed to go!! Thats ridiculous! Now that I live in a small town outside a big city I go to our postal outlet in the gas station – I dont really know if I’d get ripped off there, but I can always weigh items at work to find out how much it “should” cost. I’m so sorry that happened, but thanks for the warning!

Post # 8
9938 posts
Buzzing Beekeeper
  • Wedding: May 2014

@Stephville:  you should get the same service no matter where you go and the price should be the same – there shouldn’t be a markup as one of the posters mentioned.  it was probably an uneducatd employee who got confused.  Canada Post has some of the most ridiculous postage rules I’ve ever seen and they are most definitely confusing!  Too bad you weren’t able to peel off the stamps and put the correct ones on.


Post # 10
11772 posts
Sugar Beekeeper
  • Wedding: May 2013

That’s awful!

Post # 11
1243 posts
Bumble bee

@Stephville:  I had similar problems at another postal outlet (not shoppers). I left with lots of stamps, but almost no confidence in the ability of the girl helping me to determine the right postage. 


To be safe (because I had no time for the invites to be returned, we were sending them only 5 weeks before our wedding), I took them to the post office to be double checked. (In my case, I was concerned that I didn’t have enough postage on them). They turned out to be fine, and the woman was not sure what the confusion was from the previous day as it was very clear to her the size and weight required $1.10/invite.


I doubt it was done intentionally to part you with your money. The postal outlets in retail stores are staffed by employees of those stores, not Canada Post employees. The pay is lower, and the turnover is higher. The training is questionable.  Think of it as the difference between going to McDonalds and a family owned and operated restaurant.

ETA: It wasn’t Canada Post that ripped you off, it was Shoppers Drug Mart.  You may wish to consider speaking to the manager of the store about what happened.

Post # 12
1660 posts
Bumble bee

@Stephville:  Haha good for you for maintining your composure! I might not have been so good about it, but it depends on the day 😛 Maybe a phonecall to that Shoppers to complain about the mis-information would be worthwhile?

Post # 13
1327 posts
Bumble bee

Thanks for the heads up, Canadian Bees! 🙂

Post # 14
2097 posts
Buzzing bee
  • Wedding: May 2014

@Stephville:  Geez I didn’t even have to read your whole post to know exactly what you mean. Canada Post is about as nice and honest an organiztaion to deal with as Air Canada. Any time I deal with either of these companies I cross my fingers, hold my breath and just pray everything goes smoothly…because if there are any problems they are most unhelpful and you end up screwed, angry and OUT MONEY!


Post # 15
1977 posts
Buzzing bee
  • Wedding: June 2013

That totally sucks and I’m sorry to hear that. 

I regularly send packages to my sister who lives overseas.  One time I had to go to the new London Drugs Post Office (because they’re open till 9pm, whooo!) and the girl that helped me had no idea what she was doing.  I inquired about different packaging options and express vs. serfus (sp?) to get my costs down.  It took forever for her to think up an answer and even then she wasn’t sure. 

Bottom line is essentially they are just London Drugs employees who have been poorly trained.    For any important packages/invites that aren’t just a standard envelope go to a real Canada Post Office.

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