Post # 1
I need some advice/perspective. We had our tasting about a month ago and choose 2 entrees that were the same price. We had to ask guests which entree they wanted on the rsvp cards which have gone out and we are mid-way through getting them back.
I just happened to look at the catering menu online today and noticed not only changes to our fish entree (completely different prep and sides) but our pork option is now $4 more. The catering company charges both entrees at the higher price so it is an across the board $4/person increase.
It does say all over our contract that prices and menus are subject to change without notice and can only be guaranteed 30 days out. Were about 45 days out now.
So, legally, our hands are tied but I am really upset! It would have been a nice courtesy to get a phone call from our coordinator since the changes were significant for our contract.
So, my question is…would you change one entree completely to a less expensive option even though you have already advertised guests will be getting something else? There is no less expensive pork option so we’d be changing to a chicken dish we didn’t particularly love.
OR have you been a guest and had your menu choice switched at the reception? What did you think of it?
Post # 3
Sorry, I meant caterer changed menu not catered:)
Post # 4
Have you called the caterer and made sure that this will apply to you? I think you should and mention exactly what you have told us. Negotiation time is on!
Post # 5
Did you list the specific description of the entree on your invites or are they general like chicken, pork, beef, fish? If they are general I would call the catering manager back and see if there was a way to change the preparation of the entree with side dishes to put them back in your price range. With the economy the way it is, use it in your favor! If you did list the specific description, see if they can go back to the same preparation as before so that it can stay in your price range. You could also ask them to serve a smaller portion to put the price back down. For example, if their higher price item is a 10 oz Filet, see if they can do a 6 oz at the lower price. No one will know the difference. Sometimes a heartfelt phone call will go a long way.
Post # 6
I would not change the menu, particularly from one type of meat to another (ie pork to chicken). Did you put something descriptive on your RSVP cards or was it Pork or Fish?
Anyways, that doesn’t answer your question about what to do…I would call the caterer mention that you checked the website and you want clarification on the prices and meals they will be serving. If they are not to your liking than I would mention your discontent and ask what can be done about it (hopefully they will give you a discount or not change the food).
Post # 7
Have you talked to the caterer about this? Is it possible their menu changed for upcoming clients but not for you? If your menu really did change, I would be pretty upset about it! But, if it’s written into your contract, I guess I would just suck it up and pay the extra for the pork dish. As a guest, I would have chosen pork and I’d be a little miffed if I ended up with chicken. As far as the fish dish goes, I don’t think many people will notice that it has changed (unless it’s a totally different type of fish).
Whatever you finally decide on, though, I doubt anyone will complain directly to you. I mean, it is still a free meal, right? Even if they don’t get what they had originally ordered?
Post # 8
It seems like your question about the pricing has been addressed, but I just wanted to offer that as a guest I’m not likely to remember what I asked for. I would keep the kind of meat the same, but I wouldn’t notice if they swiched potatoes for rice or something… especially if the menu was on the reply card and the guests no longer have them. Even if someone noticed a change, I doubt anyone would mention it as long as it’s not a dietary restriciton issue.
Post # 9
We listed the entrees with some description: "Grilled pork tenderloin" for example rather than just pork. The fish change isn’t so horrible but I guess I’m wondering if you’ve ever had a menu switch as a guest and what you thought about it…especially since the change would be to chicken.
The caterer is sort of being a jerk and won’t budge. Honestly, it was clearly listed in my contract- I just didn’t expect it would happen or that the price increase would be so steep.
Post # 10
How large is your wedding?? I’m wondering, if you had a smaller wedding (say, less than 150), would it be possible to contact those individuals who do RSVP for the pork option, just explain that it is no longer available, and ask them if they would prefer chicken or fish? I just think a $4.00 hike per head is something that is clearly not realistic in your budget this close to the wedding and it would be better just to politely explain the switch to your guests, if possible. If you’re planning a huge wedding, possibly get several relatives involved to make phone calls??
I would just be cautious about changing without notice… in case of allergies (especially if you change the entree choice to fish) you might be unaware of.
Good luck. Sorry your caterer wouldn’t budge on this issue :-(. Hope you’re able to get it resolved!