(Closed) Chalk lines on my dress =(

posted 7 years ago in Dress
Post # 3
Member
533 posts
Busy bee
  • Wedding: November 2011

@SuperShopper: i’m so sorry :[ you should be proud, i would be loosing my head! but have faith that everything will turn out great! :] 

Post # 4
Member
413 posts
Helper bee

I wish I had advice or words of wisdom on this one.  I will tell you I hope everything turns out okay and wish you the best of luck.  I think it’s great that you’re keeping your cool, the salon will be more willing and go out of their way to work with you.  Glad they are helping!  Good luck!

Post # 5
Member
351 posts
Helper bee
  • Wedding: September 2011

I’m sorry, that is terrible.  I am currently going through issues with my own dress being flawed. It’s such a shame that these manufacturers are allowed to get away with stuff like this.  I’m sure an experienced seamstress will known how to properly clean up a gown.  I hope they are able to make it right. 

Post # 6
Member
81 posts
Worker bee
  • Wedding: June 2011

I am sorry that happened to you!! I am sure that the seamstress knows what she is doing, and will only use a damp cloth.

i had something similar happen to me, I ordered my dress last may, When it came in, in september it was not the custom length that I ordered, I was very glad that I picked up and tried on my dress as soon as it wasa in.

I am sure that everything will work out! good luck

Post # 6
Member
81 posts
Worker bee
  • Wedding: June 2011

I am sorry that happened to you!! I am sure that the seamstress knows what she is doing, and will only use a damp cloth.

i had something similar happen to me, I ordered my dress last may, When it came in, in september it was not the custom length that I ordered, I was very glad that I picked up and tried on my dress as soon as it wasa in.

I am sure that everything will work out! good luck

Post # 7
Member
4415 posts
Honey bee
  • Wedding: December 2010

You’re being a lot more calm than I would be.

Personally, I think that the bridal shop should order a new dress. The bridal shop should have inspected the dress when it was delivered and corrected the issue right then. If they didn’t do that, then they should replace the dress at no cost to you, regardless of whether Allure wants to ship them a new one.

What the bridal shop is really saying is Allure doesn’t want to ship a new dress for free, and the bridal shop doesn’t want to pay for another one, so the the bridal shop is letting you believe they can’t get another one because they don’t want pay for one.

I don’t think they should just try to remove the chalk lines with light water either. If they won’t replace it, then they should have it professionally cleaned by someone who specializes in wedding dress care.

At the very least, they should give you a discount on your dress, because when you paid for your dress, you were paying for a dress in perfect condition. They didn’t provide what you paid for. It would be different if you were buying a sample dress or a previously owned dress…

I really hope everything turns out perfect for you! And, I’m sorry for going off like that, but it makes me mad to see a bridal shops charge a ton of money for a special order wedding dress and try to get out of their responsibility of standing behind what they sold.

Post # 8
Member
979 posts
Busy bee
  • Wedding: July 2011

Ill pray that all of the chalk lines are gone.   Don’t be nervous it will come out all right.

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