Post # 1
My wedding is about 3 months away, so my FI and I have been working on finalizing the reception menu. Our wedding doesn’t allow outside catering, so we HAVE to use their chef. We booked our venues pretty early, so when we signed the paperwork 8 months ago, Chef “A” was the chef. We really liked him and we liked his menu.
However, Chef “A” no longer works at our venue and was replaced by Chef “B”. After Chef “A” left, the new chef changed the menu to something totally different and we weren’t too impressed with it. For example, meatloaf, chicken tenders, and tacos are some of the new items that have been added to the menu. We don’t want to serve those things at the wedding because they don’t fit with our theme.
Something that I really wanted, crab cakes, were removed from the menu. The chef has concerns about ordering the ingredients to make the crab cakes because crab meat is expensive and he doesn’t want any excess ingredients to go to waste. I also feel like he doesn’t want to make food from the old menu due to pride.
Good food is one of our main priorities for the wedding. It’s in 3 months and I really don’t know what to do. I do know that I don’t want to pay for food that I’m not happy with. Should we seek out a new venue or stick with this one? Has anyone else had a chef that didn’t want to make the food you’ve requested?
Post # 3
@mainstreet11422: If food is a priority to you and crab cakes have been replaced with chicken fingers, I would start considering a new venue right away.
Post # 4
@mainstreet11422: Is the chef the owner of the venue or an employee? If he is an employee and continues to be difficult, I would conatct the general manager or owner.
Post # 5
Hi @mainstreet11422: I see this is your DEBUT Post on WBee… so a BIG Welcome to “the Hive”
You need to read your contract… especially “the fine print”… and talk to someone besides just the Chef on this matter (unless he is also the Owner)
I would think that as the scenario has changed (NEW Chef = NEW Menu), then the terms of our Contract has changed as well… which makes it breakable legally.
(( HUGS ))
Post # 6
@aliavenue: Yes, that’s something that we’re considering as a last resort. I’m worried that it may be difficult to find another venue. At least we haven’t sent out the formal invitations yet though.
Post # 7
@julies1949: Nope, he’s not the owner of the venue — just a regular employee. Contacting the owner is what may need to happen. We have a meeting scheduled with the event coordinator in a few weeks to discuss the menu.
@This Time Round Thank you! I’ve been a lurker for a while now and you all seem like a great group of people . I looked through the contract, but it doesn’t say anything about what happens when a chef leaves (even in the fine print). We will be talking to the event coordinator soon. For some reason, the chef would rather communicate through our event coordinator instead of to us directly.
Post # 8
@mainstreet11422: I would contact the venue coordinator and ask to set up a meeting ASAP. Let her know you have some time sensitive questions and, if possible, would like to try and get in with her sooner than 3 weeks. Bring up your issues, and see what she has to say. I’d be looking for a new venue if a “chef” wanted me to serve my guests chicken fingers and tacos. My guess is that the “chef” got repalced by a cook who is uncomfortable, and probably unexperienced, in making some of the dishes on the old menu.
Post # 9
@mainstreet11422: We had a few issues with our venue changing the menu when we went to finalize our selections. When we originally signed our contract the menu had lots of options that were not considered upgrades (ie: werent extra money).
We ended up speaking with a manager and got everything we wanted plus more! I think once you speak to someone higher up the same thing can happen. Chicken fingers and tacos are NOT a good replacement for crab cakes IMO. The only thing I would worry about is how well the new chef can prepare things that arent on his menu.
Post # 10
I agree. That is not wedding food. Talk with the person you signed the contract with about the problem.
Post # 11
@mainstreet11422: I would not wait a few weeks to speak with the wedding coordinator. You should make that call on Monday morning.
Post # 12
Request your original menu, and let the chef know you’ll be discussing the matter with the owner.
Post # 13
@mainstreet11422: I think it’s too late to consider a new venue, but honestly there has to be some common ground. I feel like there should be something in the contract indicating this situation happening. I mean food is typically a large portion of the reception (especially cost wise) and played a large part for me at least in choosing the venue. Maybe you both compromise. There has to be a respectful way for you to say “I understand the menu has changed, but this is really important to us as it is our WEDDING, and we were expecting these items.” And maybe you can just choose a few things from chef A’s menu AND then choose a few from chef B’s menu.
I would be embarassed to serve my guests chicken fingers, come on this isn’t a reception at McDonalds, thats kind of crazy that they did that.
Best of luck! <3