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I don't think so. I think you did it correctly and whomever is contacting you simply didn't notice the status.
You should post your request to our support forum... it's linked from the top of the pge!
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I just wanted to make sure I was doing this correctly. I had created two postings on the classifieds. After the items sold, I changed the status to "inactive." But it seems that a few people still left comments after I changed the status. Is there some way to make these posts permenantly disappear?
Thanks!