Post # 1
A few months after I became engaged, my mother and I went to the annual Bridal Expo in Portland Oregon.
While we were there, we met a lady who ran a hair styling business, and had evidently done a lot of the hair for dress models in the fashion show. She could come to our house the day of the wedding to fix me and my ladies up, which was a requirement for my mom and I, and was fairly reasonably priced ($75 for the bride, $50 for bridesmaids and mom). She was recommended by several people, and so we booked her the next day.
Fast forward several months. I’m two months from the wedding, and we’ve been sending money every month to this woman. Recently I’ve been trying to get ahold of her to book a trial, and to let her know about some schedule changes. And by recently, I mean my mom and I have been calling her at least once a day for about 3 weeks.
She FINALLY returned one of my mom’s calls yesterday, and informed her that she’s selling her business to an associate, who we have never heard of, or spoken to, or seen work, and who may or may not be able to fulfill the original stylists wedding contracts.
The hair is paid for, but basically, now we don’t have a stylist. She has all our money, and is getting ready to move.
Does anyone have any tips for how to get our money back? This woman is ridiculously hard to get ahold of, and I don’t think we have any paperwork to back us up.
By the by, her name is Deborah and she runs a “business” called “I Do” Artistic Hair Design at http://www.portlandweddinghair.com.
Post # 3
You don’t have any paperwork but you’re giving her money up front?
If you have paperwork, this is simple, if not, well, you need to ask for a refund first.. then go from there.
Unfortunately, without paperwork this could be hard. Did you at least pay by check or some form of traceable funds?
Post # 4
@KLP2010: Yeah, I know; not having a copy of the contract seems really stupid now, but when we hired her she was so highly recommended we didn’t think much of it. I’d also only been engaged for about 2 months, and my mom and I had no idea how to handle wedding vendors then; my FI and I are the first to be married on either side of our families.
We did a lot of stupid stuff out of wedding ignorance in those first couple months. :/
Post # 5
Oh I’m so sorry! I don’t know what to say about helping you get your money back, but I can reccoment a PHENOMINAL stylist who will travel to Portland. My hairstylist did 8 hair styles in like 2.5 hours, they were all exactly what I asked for and they lasted all night. She is so good. PM me if you want her name!
My wedding was at Edgefieeld and I really loved my vendors, I would be happy to give you some referrals!
Post # 6
How did you send her money? If its by check then a least you have a paper trail. I know it’s hindsight now but even having a contract would have protected you from paying all this money in advance and then having her hike the price at the end.
Post # 7
@camrie: We’ve been sending checks, so at the very worst we at least have a record of payment. We feel pretty dumb now, but we reaaaally did not know what we were getting in to then.
@vistagirl: Definitely messaging you!
Post # 8
I know this woman is a pain to communicate with, but demanding your money back from her is probably the easiest way to get paid. Otherwise, you may need to take her to small claims court.
Post # 9
I would threaten her with going to the BBB. Keep trying is all I can say. I would def. look into alternatives! Also send her a request in writing postmarked for your money back. Try to include all the details. Send it to the old person & “new”.