Post # 1
For anyone using a coordinator for their wedding, how many hours/days usually went by before your coordinator would respond back to your emails?
Our biggest splurge has been hiring a wedding coordinator. She came with great reviews and prior to booking, was extremely prompt about responding back to us.
And now, she regularly takes 5 or 6 days to respond to a single email. Is this normal? I have a friend who got married last year and her coordinator responded back within the hour. But I have no idea if that coordinator was just super human. Never hired a coordinator before so I have no idea what’s the norm or not. But it’s starting to become a little uncomfortable to wait so long for a respond to a question or request.
Would love to hear your experiences with coordinators. I’m worried maybe I’m being a bridezilla? Alternatively, worried that our wedding is being neglected.
Post # 3
I think an hour is insane, but dependant on when the email is sent, most people at least check in the morning and evening, more if your job includes communicatoin through email I would think. So 5-6 for someone whose job is about communicating with people seems a little long.
Post # 5
Yikes. We’re doing a big banquet at a restaurant instead of a more traditional reception, and they don’t charge any fees on top of food, tax, and gratuity. In spite of that, their banquet coordinator still gets back to us within a day or two. I’d be concerned if I was you.
Post # 6
You have to realize that the wedding season is in full swing so this is undoubtedly her busiest time. Is your wedding coming up soon ie within a month? If the answer is yes, i would be concerned, if not, dont worry bout it
Post # 7
Yeah, our wedding is a month from now.