- 4 years ago
- Wedding: November 1999
Okay – I wanted to included enough specifics for opinions, but there is a TL;DR at the bottom.
I work in medical device (surgical implants). My job requires a lot of knowledge for not only our products/the business, but anatomy and physiology. I spend a lot of time in operating rooms for someone who works in marketing. I have been in this field for a while, but am less than a year in to my current job.
We have a sales training manager who is re-doing all of our training materials. She has just created a slide deck with a script for narration that will be turned into a “pre-training” e-course that sales folks take before coming in for 2 weeks of live formal training. She has asked me to review content of the slide deck and script as a subject matter expert. This particular course is not on my products, but on operating room tools and supplies that are relevant to the procedures our products are used in.
You guys, this script is really bad. The content is fine, it is all in there somewhere. But the script is filled with crazy run on sentences, not laid out in a clear way, changes tenses constantly, etc. The PowerPoint is SUPER text heavy. Training should be…different than what this is. If I think about going through this as a new hire, I would not feel confident about my acquisition of knowledge. I think it is confusing and I already know the content like the back of my hand.
We are, more or less, peers within the company. My role is a global product manager. I help with sales training to some extent but ultimately am not responsible for it. Also, this shouldn’t matter, but she is about 25 yrs older than I am, so while I feel comfortable giving feedback, there is something about full on correcting that feels…a little gross. I should probably get over it. Mostly, the point is, this reflects on me a tiny bit, but reflects on her a lot. And I know her last review wasn’t puppies and rainbows. Supposedly she was a trainer at her last company, but honestly she seems to struggle. Actually, when she went through the “old” training when she was hired (we trained together), she failed the exam – twice. Passed the third time she went through training and now is redesigning the curriculum? Aaach. Makes me anxious.
I can make the bare minimum changes to ensure content is correct and fix glaring grammar, but what I want to do is re-write/re-design it to make it clear and concise. I want to gently suggest she take a course in curriculum design…and English. But it isn’t technically my job and I really don’t think that is the kind of feedback she wants. There is a bit of a socially acceptable limit, don’t you think?
TL;DR Coworker asked for content feedback while developing training course. I feel like the whole thing needs to be scapped and start over.
What would you do? Correct for content or tear it apart?
I should get back to her by end of day :/