(Closed) Crate & Barrel Awesome Customer Service

posted 10 years ago in Gifts and Registries
Post # 3
Member
388 posts
Helper bee
  • Wedding: July 2018

I love Crate & Barrel…I wish I could live there.

Friendly tip for brides who registered at C&B…they do require a receipt for exchanges. 

If you’re registered there and people ship gifts to you, make sure you grab the packing slip/gift receipt out of the box and it doesn’t get tossed with all the packing papers.

Post # 5
Member
148 posts
Blushing bee
  • Wedding: June 2008

That’s great to hear – we’re registered with them and we’ve just started to receive gifts.

Post # 6
Member
2695 posts
Sugar bee
  • Wedding: February 2008

We bought all of our apartment furniture there – they accidentally forgot to include one piece and the managed to put in the order and have it delivered the same day!! And then a year later, we called because a table leg broke, and they sent us four new legs, FREE!! 

Crage & Barrel customer service is amazing.  Never seen anything like it.

Post # 7
Member
67 posts
Worker bee
  • Wedding: August 2011

we registered there as well! 

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