(Closed) Crazy USAirways Story

posted 7 years ago in Travel
Post # 3
Member
10367 posts
Sugar Beekeeper
  • Wedding: September 2010

I’ve had awful experiences with virtually every flight i’ve ever had with US Airways, United, and Delta. I never, ever fly them anymore unless they are the only option for s specific time. I’m a JetBlue/Virgin/American Airlines person now!

Post # 4
Member
1488 posts
Bumble bee
  • Wedding: March 2012

Last weekend we flew to Orlando from Houston and they lost our pilot too! We were flying Southwest, but common. How do you loose a pilot, they’re pretty critical players in this whole flying-an-airplane business…ugh. They actually “lost” the whole flight crew because they were supposed to land at one gate, but a different plane ended up at their gate and the people inside were never notified that the plane at the original gate didn’t have the crew we needed….our crew was still sitting on the tarmack waiting for an empty gate. What a joke. lol

Post # 5
Member
1408 posts
Bumble bee

Ha ha – I used to be the emergency event coordinator at one of the airports you mentioned.  I had sooo many people get mad at me thinking I could change the weather.  Um, yeah…

 

Post # 7
Member
2373 posts
Buzzing bee
  • Wedding: July 2008

hehe.. I literally just got back from the airport dropping my brother off to go back to Detroit. He’s flying Us Airways.

Post # 8
Member
8738 posts
Bumble Beekeeper
  • Wedding: September 2011

I had a TERRIBLE US Airways experience too!

FI and I were flying up to Maine last September right after getting engaged to look at venues.

Our flight leaving NY was delayed a bit, but it was a friday night (and LGA is always a mess) so we didn’t think much of it.

We had booked last minute so we couldn’t get seats next to each other and no one wanted to trade so we could sit together.

We take off late and get to Portland where we start circling. About 2 hrs into the flight (the flight is only about an hour) the stewardess comes on and says we have about 1 hr of fuel left but we will circle a bit longer.

Almost an hour goes by and we are still circling. She comes on again and says we will be diverted to Manchester, NH as the fog is too thck to land. They say they don’t know what we’ll do when we get to Manchester, but they will update us soon.

20 min later (meaning 20 min after they said we would have run out of fuel) and some erratic flying the stewardess comes on and says “We really don’t have a plan.” A few girls on the plane start to cry. I’m starting to freak out and FI is several rows back.

The fight attendant was NOT good with words. She meant she didn’t know what the plan was going to be when we GOT to NH (however her tone and delivery of the statement made it sound like we’d run out of fuel before reaching Manchester).

We finally reach Manchester, NH around midnight (we were supposed to land in Portland, ME at 10:30pm originally). US Airways tells us a bus will be coming.

Finally at 2:30am a bus shows up, after they so comfortingly told us that all the night bus drivers were already taken by other airlines and they had to “wake someone up” who had worked the day shift to drive us (again comforting).

We finally get to Portland Airport at 4am (and of course all the car rental places are closed, even though they promised to be open until the last plane, or bus as it were, arrived).

We sleep in the airport until 6am when Hertz opens and finally get to our final destination in Maine around 8am.

With all the issues, it took LONGER to fly from NYC to Maine then it would have to drive. Since then, FI and I only drive up to Maine even though it’s an 8 hr drive.

Post # 9
Member
98 posts
Worker bee

Wow, this reminds me of my American Airlines story!  I was at Dallas Fort Worth (DFW) on a layover, flying to Oklahoma City.  The layover was supposed to be like 1 hour.  After 3+++ hours, they announce the flight is canceled because the airplane is broken.  After another hour or so, they announce that we cannot get on another plan to OKC because there are no more flights until the next day, so they offered a BUS (with no A/C in the MIDDLE of summer in Texas!!).  And then the bus broke down half way to our destination.  The driver somehow (i have no idea how) got out and fixed it, but that delayed us for another 45 minutes or so.  I was soooo exhausted after that trip.  American Airlines did give me a full refund to compensate for my misery, though. 

Post # 10
Member
1408 posts
Bumble bee

@coffeegal85:  I didn’t work for an airline.  I worked for the enitity that owns the airport.  Even when you try to help, people get irate when they fly.  You have no idea how many drunk people we would arrest on a daily basis…

I agree the flight attendants should be professional.  I could say a few things but I’ll end up offending some flight attendant.

Post # 11
Member
8738 posts
Bumble Beekeeper
  • Wedding: September 2011

@Sunflower–girl: With my experience part of the issue was the weather, but the other was just really bad organization. They should have started to organize a bus from Manchester to Portland when we were first diverted (since all other airlines were organizing buses). But they waited until we’d been sitting in Manchester about an hour before even calling around for buses (at which point they were all taken by other airlines).

Post # 12
Member
1408 posts
Bumble bee

@KatNYC2011:  They are HEAVILY unionized.  That’s not their job.  I have had many fights with them. 

Post # 13
Member
8738 posts
Bumble Beekeeper
  • Wedding: September 2011

@Sunflower–girl: Do you really arrest drunk people?

There was a VERY drunk person on my flight back from London yesterday.

I think he bought something from duty free and filled his coke bottle with alcohol.

They ended up taking the bottle away from him and they cleared all the seats around him (I think he must have vomited on himself/the surrounding area or something else like that).

They made him stay on the plane until everyone else got off, and he was still being accompanied by a flight attendant while going through customs.

Do those people get handed off to the airport if they get that drunk?

What are the usual punishments? Do they just have to “sleep it off” before leaving the airport? Or do they get fined?

Post # 14
Member
8738 posts
Bumble Beekeeper
  • Wedding: September 2011

@Sunflower–girl: They had called ahead to the airport that they were landing. The airport staff did nothing about arranging transportation either.

I think the worst part though was saying “We don’t have a plan” to a plane full of people who have done the math knowing they are 20 min over when you said we would “run out of fuel” and the plane is flying low and erratically.

Post # 15
Member
3871 posts
Honey bee
  • Wedding: November 1999

Wow, that’s crazy.  Luckily, I’ve flown US airways a bunch of times and never had any problems like this. I am flying with US airways at the end of this month from Seattle to Philadelphia.  I hope everything goes well. *knocks on wood*

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