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Maybe that was because you didn't have an appointment. I went to David's and the salesgirl was there the whole time, helping me in and out of every dress.
Yep I can say that I had pretty much that same experience. It was sort of weird....she didn't even have clips ready, she had to go find some for me.....I thought the whole experience was odd.
not to mention...I found my gown at the bridal boutique store:))
amanda1.jpg (37.4 KB, 9 downloads) 2 years old 
So odd...I did NOT have that experience at DB, but I didn't like the experience I had, either.
I had the same experience- but I was actually glad to be left alone. She checked on me occasinally, but was mostly busy with another girl. This was during a week day morning appointment.
I got my dress at a small bridal boutique. I was turned off of them when I had to get a bridesmaid dress for a wedding I was in at DB.
I did however get my bridesmaid dresses there because they do have the best selection.
I went to DB and my saleslady helped me in and out of the dress and immediately clipped it so I could see what it would look like. Granted, I had an appointment and there was only one other girl in the store, so that might have helped.
I did not have a good experience at DB. I went on a Saturday and I know that they are busy - and they did warn us. But the girl flat out said "I am very busy today so I will not be able to help you or bring you a lot of different dresses" I was turned off and even though I found a dress I loved I didnt want her to get the sale.
At Davids I was helped, but I didn't need anyone in the room w/ me. I had my sister thankfully, and then I went to some Bridal Salon and felt like I was treated like trash. I didn't want the conventional, and I didn't think I was asking that much, and then when you throw in the B.. word.. (Budget) It was like I just fucked someone in church. Not awesome, so yeah I would take my David's Bridal over and Bridal Salon.
I went to two DBs... the first one wasn't busy and I had the full attention of the consultant who helped me into and out of every dress... the second time I went (to a different DB) they were much more busy and I had to ask for help a lot of the time... But I went to a boutique and they didn't even pull dresses for me- they had me do it! I think pretty much every expirience is different...
I've also been to two different DB's and had two different experiences. The first was a drop-in (didn't have an appointment), and they were very busy, so they were unable to help much. The consultant was visibly fatigued, and a bit hurried (but I can't say I blame her, considering how busy they were). I was fine, since my sister was there to help. The second time, I made an appointment. This was at a different store, in a different state, on a week day. They weren't very busy, and were very helpful. I think it just depends on the person, the location, or the day they're having.
i had a great experience at david's when i got my dress. i was dreading it first and foremost because i'm a larger gal and secondly, i've heard stories about DB plus remembered my sister's experience there years ago but the girl was great. she was knowledgable, friendly, didn't pressure me at all. she asked me what my "vision" was and picked out some dresses based on that in addition to the couple that i wanted to try on. needless to say the ones i picked for myself looked terrible and the ones she picked looked amazing on me (if i do say so myself) 
I went to DB with my BM's and the salesgirl was helping another girl as well as me at the same time. She didn't have much time to help me in and out of my dresses, and thankfully I had my BM's to help me with that! What really made it difficult though was the fact that every dress she brought was too small, to the point where it couldnt be fastened all the way, which of course made me look stuffed in the dresses! I just could not "feel' the dresses in any way! I went to Alfred Angelo the week before, and the experience there was so much better! I was the only person the salesgirl was helping, and the dresses were big, but at least I could get a better idea of what they looked liked on me.
I would have to agree with you.... The 2 times i went to DB, having an appointment, they expected my friends to help me get into my dresses?!?! i was very not happy with service. First time i went on a Saturday, it was a very busy day, and i was like ok...but the second time, i went on a wednesday evening, it was slow...all of them were trying new 2010 dresses on. Let me tell you, when i went to a different place and got treated like a bride, that is where i got my dress!
@teas - ROFL. Those commisioned clerks really hate the word budget don't they?
I had an appointment at DB in CO and was treated the same way as the OP. Waited 20mins for this lady to come and help me lift this 20lb pickup over my head without getting makeup on it. Yes, I know they are busy but give me a stinkin break. I have little love for the DB's in CO. Compare that to the fact that my sis and I walked into Saks looking like we just got done with spin class and this lady helped us pick the most phenominal BM dress, walked with us the whole way, and even gave us the $25 alteration lady's number to make sure we had everything we needed. . . . I only will go back to DB because a friend wants her BM dresses there.
@adnama I LOVE your dress :)
I had a great experience with davids bridal but I think that was because I had an appointment but more so because I got lucky with a GREAT saleslady! Sorry your experience wasn't the same. I had the same issue with dresses being large but she helped with clips and finding smaller sizes.
i worked as a bridal consultant for 3 years in new york city and los angeles and its the same story from my brides over and over again. davids bridal has the worst service ever with or without an appt. its nation wide. i heard of one brides mother being locked in a store for hours. dont even know how that could happen?
Ahh, the perennial David's Bridal debate. I've seen a bunch of these threads in the past few months and there's always people who are happy with their experiences and people who are disappointed.
I got my dress at DB understanding the simple equation: lower prices = lower salaries/commissions for salesladies = potentially lower quality of service. So I really wasn't expecting much. I also completely don't mind and even prefer having my friends help me into the dresses, but both times I went the girls offered to help me dress. It didn't take long to find one I loved that fit perfectly. $650 later I was all set.
One thing that might have helped was being a size 8, which seems pretty standard, so it was easy to get most dresses in my size. Also, I've never been to a salon and I'm not sure what it means to be treated "like a bride" ... so if they didn't do it, I certainly didn't notice.
I had a horrible experience as well. I didn't have an appointment but they had more than enough people available. I wanted to be able to pick out the dresses but the lady said no that she would bring me random ones. I explained to her that I'm very picky and knew what I wanted and didnt want and that I wanted to see the dresses in person first. She was very helpful when I tried them on but then she kept pushing other stuff on me like veils and shoes. I kindly refused many times and eventually had to get a little mean with her. She then proceded to tell the manager that I was difficult and the manager kept coming over to check up on me. I also didnt like the fact that she didnt listen to me but listened to my mother (Im 21 but I look very, very young). I was so upset because I was just trying to make it easier on her!
# GirlWithARing, I'm with you on the simple DB equation. I describe it as the Walmart or Target of wedding dress stores- convenient and inexpensive. I don't go to Walmart or Target expecting 100% perfect service, and extremely high-quality products. If I find that the service was great and I got a good deal on something nice, great! If not, well, my expectations weren't sky-high, anyway. This may be the reason my DB experiences were alright (even the less-good one, where the main problem was that the store and staff were simply busy- it happens). Of course, it sounds like others did have a pretty bad time, and that sucks. But its bound to happen at a national chain- especially one that isn't necessarily looking for repeat customers.
My mom and I went to David's Bridal, with an appointment on a Friday morning. We were told that the consultant would be with us in a few minutes and she showed up nearly 35 minutes later. She only brought me one of the dresses I wanted to try on but offered up a bunch of dresses that were very unattractive for my body type and were way beyond my budget. Eventually she shared that she was running late because she had been out all night and had gotten to work late. She kept pushing me to try dresses that had traits that were on my list of dislikes too. It was a bad experience but the day was saved at the local bridal boutique- I walked right in and found the perfect dress and received amazing service. (and a 40% off price!)
Not necessarily related to their customer service but my grandmother is has been a seamstress for many years and the main complaint she has about DB is the crappy quality of their dresses. It's also been her experience that their customer service is sorely lacking ie: telling a bride who was "just looking" not to touch ANY of the dresses! Even though they're just hanging on the racks. For more of my grandma's tips visit my blog http://fishoutofwater-sam.blogspot.com/2010/02/wedding-dress-tips-from-master.html
I actually like their dresses and i think for the price, they offer great dresses!
I just wish that "if" i make an appoitment, please make sure that i get help, and don't have my friends put the dress on me and make appologies that you have 3 other brides to help. There is a reason i made an appointment...lol! Oh well.
i never even considered using the consultant as a helper to get me into my dress. I was much more comfortable with having my MOHs help.
That being said, I really enjoyed my DB experience.
I love your dress, it is SO pretty!!
I have never been to Davids Bridal, although a friend of mine bought her dress there. She really seemed satisfied with the dress and service. Who knows, it could have just been the conultant that was helping you was just not good at her job. I bought my dress at a small bridal shop and they were very helpful with putting my dress on and clipping the back.
@SNAKE i agree with that as well :) I wish my MOH could have been there!!
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I just had a question for those of you who went to Davids Bridal in search of your perfect gown....
I went there last Saturday without an appointment, but thankfully, there was a saleslady who was free to assist me in my search. While trying on gowns, she didn't immediately help...these things were difficult to get into! I kept having to open the dressing room door to ask for assistance. Also, once the gown was on, I'd step out and look into the mirror. All gowns were too big for me, so I kept having to ask "how will this look when its altered to my shape?" Only then would she clip the back so I could see the true fit. I was just curious if any one else had this type of experience? Or maybe, it was just the saleslady I had?
Later that day I went to a Bridal boutique store, where the saleslady was in the fitting room with me to help me put on the dress and then she would clip the back like no tomorrow so I could see how well it would fit once altered...