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Day Of Coordinator raising price!! UGH!

posted 1 year ago in Beehive
  • poll: What should I do with my DOC situation?
    Just pay the extra $50, it's worth it! : (24 votes)
    83 %
    Find someone else : (5 votes)
    17 %
    Do it myself : (0 votes)
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    misskarianne    September 21, 2012   Slidell, Louisiana/ Getting Married in Michigan

    So... I just got an email from my contact at my venue, I am going to put the deposit down tonight (YAY!) and sign the contract and everything, but in the email she said "I had to raise my price for personal assistant (DOC) from $150 to $250. I will do it for $200 for you though" Even though we JUST talked about it last Friday and how it was only $150.. and she was joking about how all her brides say that shes SO affordable..

    So I am kind of irritated.. I know I dont really have a right to be THAT irritated because people have the right to raise prices and all. But.. it still bothers me.

    FI says we should just do things ourselves... which really means I should just do things MYself.  

    What do you think I should do? Just suck it up and pay the extra $50? Try and find someone else, or do it all myself?   What were your experiences with having a DOC??

     
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    lindseymagen    March 5, 2011   Planning in DC, wedding in AZ

    $200 is still super cheap for a DOC, I think! Definitely worthwhile for all of the stress it will save you. :)

     
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    zippylef    October 30, 2010   Norfolk, UK

    $200 is ridiculously cheap for a DOC, most of the ones around here are at LEAST $400-500.

    A DOC is SO worth it. I don't know what i would have done without mine. She made my day totally stress free. If there were problems, I had no idea.

     
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    SandAndSea    April 15, 2012   orange

    $200 is a very inexpensive price for DOC, Most of them I've seen are about $500 at minimum.

    Although, I think it was unprofessional of her to give you her initial price of $150 and then change it. if she wants to raise her prices that's fine, but she should have started with a completely new bride, that hasn't had a consultation with her yet. At least she's being kind of considerate and saying she'll still give you a cheaper price than what she's going to charge.

    If it were me, i would be more upset by the principal of the situation, but for $200 and a stress free day, i would still hire her. Do you know if she does a really good job at the weddings she coordinates? What things have you heard about her, is she easy to work with and does she understand what her couples need throughout the day? I think these are important to think about when she is so inexpensive.

     
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    JrzyGurl    September 15, 2012   NY, NY

    I'd still pay, it is cheap but I would call her and say something. That is very unprofessional of her to change the rate like that after confirming with you a few days ago.

     
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    misskarianne    September 21, 2012   Slidell, Louisiana/ Getting Married in Michigan

    @SandAndSea:  It is more the principal than the anything else. It was an additional $150 I didnt plan on spending in the first place, so I found a way to squeeze it into our budget and now its going up all of a sudden. She must have JUST decided that because we literally JUST talked Friday.. afternoon for that matter.

    I agree she should have started it with a new bride. It's not like you put a deposit down on her services to lock in a price either... you had to pay the full amount up front. Like the day you decide to tell her you want to use her.

    It's just a bummer

     
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    crayfish    September 11, 2010   Berkeley, CA

    @misskarianne: Don't try and do it all yourself. Regardless of the principal of the thing, you are going to hate yourself day of if you don't have a DOC. My whole family set stuff up, and I still wish i'd had one.

     
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    misskarianne    September 21, 2012   Slidell, Louisiana/ Getting Married in Michigan

    @JrzyGurl: I was thinking about saying something tonight when I go put the deposit down for the venue. She's also the person that handles the bookings for the place. I just dont know how to say it?  I'm really not good at these types of things.

    I guess I could just bring it up by saying something like "what made you change your mind on price all of a sudden?"

    its weird cause on the phone Friday when we planned to meet today, thats when she said something about her brides saying how affordable she was.. and I even made a joke about how she should stay that way or something. I dont remember exactly what I said because we were just talking about the $150.

     
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    ilovenycmissie    September 2009   nyc

    no its the principle; I say find someone else, why work with someone shady and have her increase again the day of your wedding, she may say oh more work than we thought additional $100, chi-ching

     
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    Beluga    July 16, 2011  

    Pay the $50, but mention her unprofessional price raising when you review the venue.

     
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    misskarianne    September 21, 2012   Slidell, Louisiana/ Getting Married in Michigan

    @crayfish:  Yeah, I told my FI that I dont want to do things by myself. Plus.. I am one of those people who wants things exactly how I planned them to be. I just feel that my friends/family would be too caught up in the excitement to really... I dont want to say really care about it.. but you know what I mean. They will want to be doing other things..

     
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    misskarianne    September 21, 2012   Slidell, Louisiana/ Getting Married in Michigan

    Thanks for the votes and advice on the situation everyone, I appreciate it!

     
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    JrzyGurl    September 15, 2012   NY, NY

    I would say something along the lines of "I wanted to discuss your pricing with you. When first we spoke you stated your price would be $150. When we spoke again on Friday you confirmed the pricing was $150. I feel that since this is what we originaly discussed you should honor that rate. I would hate to have to start the search over again and I would like to keep my business with you, but I don't feel it's right to have the rate change after we verbally agreed on the original rate."

    And then see what she says. Just put it out there that you are dissapointed and you are considering taking the business elsewhere. Give her a minute to explain herself and possibly offer you the original rate. If she doesn't you can say "I understand you needed to raise your rates, I'm just dissapointed. I'll let you know if I can afford the $200." And then take a day ro two to get back to her.

     
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    thewheelsonthebus    June 25, 2011  

    @misskarianne:  I would think that would be something that is listed in your contract.  If you don't have it already, and are signing it tonight because it is ready, then I would tell her you agreed to move forward and selected them because of the information she had already sent you. 

    If it's an email, print it and bring it with you, showing the lower price.  Explain you just don't have any room to make changes in your budget for that.

    Hopefully, since she's the booking sales manager she should realize that and change the contract for you. 

    I book and coordinate weddings for a living - and the pricing and policies that are in place when I begin working on a contract with a bride is what makes it into that contract, regardless of any changes since then.

    Good luck!!!

     
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    sonj818    October 29, 2011   NorCal

    How long have you had your contract? My DOC's contract stipulates that her price quote is good for two weeks from the time she sent it.

     
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    Radiant Bride    August 2012   Washington, DC (Wedding in Maryland)

    @Jrzygurl: I agree with with JrzyGurl completely. She confirmed a price for a service and should honor the price stated to the customer. $200 bucks is affordable but $150 is the price given just a few days ago. Perhaps, she will realize she her conduct is unprofessional and honor the orignal stated price of $150.  I know it is a bit of a headache but reasoning with vendors is a part of the process.

     
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    misskarianne    September 21, 2012   Slidell, Louisiana/ Getting Married in Michigan

    Well here is where I dont think I have any right to really say anything. It was only VERBAL that she had said $150 all along. We didn't have a contract written up yet, that's part of what I was going to do tonight. Sign a contract with what we had discussed and put my down payment on it. 

    The fact is, when we first visited and everthing I never told her for sure that I wanted to use her for the DOC. I did mention it on Friday though while we were on the phone. I guess she should have said at that point that the price went up? I just dont know what changed. Maybe I shouldnt have told her that I wanted to use her, just had to wait to have the money for it. Do you think because I told her I wanted her that she is bumping because its a for sure thing?

    I will have to check to see if there are emails that state its $150. I agree she should honor the price given if its written.

    I just hate confrontation and doing these kind of things. I need a backbone. lol

     
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    ilovenycmissie    September 2009   nyc

    she still sounds like a shady charcater

    we had a videographer who raised his price by $500 after an agreed amount, I stayed with him it was still cheaper, but it should have been a red flag; took us 1  1/2 years to get our video I had to beg and plead through emails and phone calls, hubby and I had to track him down to his apartment; very very shady; taught me if my gut tells me one thing I should listen to it; shady once shady twice

    she is a shady character who doesnt keep her word

     
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    misskarianne    September 21, 2012   Slidell, Louisiana/ Getting Married in Michigan

    I really liked her when I met her though. Thats the thing, so far thats the only thing she has done that would send off a red flag.

    I did just find an email that said this " $350 for the ceremony and $150 for my services as a personal assistant if you choose :) "

     
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    KitKatNYC    June 30, 2012  

    @JrzyGurl: Perfectly stated! (I am going to come to you for advice on any awkward conversations I need to have in the future)

     
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    bunnyfoofoo    May 14, 2011   Wilmington, NC

    could you ask her what the reason is for raising her price? Maybe it goes toward something specific, or she was planning on spending extra time with you... but if she can't justify it, I'd be slightly worried. Also, $200 is still great!

     
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    misskarianne    September 21, 2012   Slidell, Louisiana/ Getting Married in Michigan

    Just an Update:  I talked to her last night, and the reason she had to raise her price is because she had a wedding this past weekend, and had a family emergency come up... the two other girls who have been helping her and are trained/very capable of doing it didn't want to do it for $150. They figured they could make that bar tending that night, so her boss (the owner or the restaurant) told her she needed to raise that price so that situation didn't happen again.

    I do understand, and in talking to her she seemed very sincere about it, and she did apologize. To me it felt like it was a good reason, so I am going to let it go I guess you can say.  The place is too amazing to let that one little bitty detail deter me.  ;)   see...

    Day Of Coordinator raising price!! UGH! :  wedding 0411111737Day Of Coordinator raising price!! UGH! :  wedding 0411111752a

     
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    jenewitt    June 25, 2011  

    My DOC cost almost $1000, so I would just suck it up and pay the extra $50, you're getting a great deal!  I know, I know, it's more the principle that she quoted you one price just last week, but for the price, I'd still go with her!

     
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    SandAndSea    April 15, 2012   orange

    I'm glad everything is working out for you!

     
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    EsqBride5810    June 4, 2011   Chicago

    I say just pay her.  You definitely want her help the day of your wedding, and you want her to be "on your team," so to speak.  It's so important that your coordinator is happywith you and is 110% on your side.  Way better to spend another $50 and guarantee her cooperation than pick a fight with her about this and risk pissing her off.  My wedding planner is so amazing I would still pay her rate if it doubled between now and my wedding.

     
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    Fies    June 2011  

    I think she sounds shady and her explanation for the increase doesn't make sense. I would be very leary of working with someone of this character.

     

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