(Closed) Dessy shoe review

posted 8 years ago in Shoes
Post # 3
Member
4123 posts
Honey bee
  • Wedding: October 2010

Good to know!  Thanks for the review!

Post # 4
Member
1135 posts
Bumble bee
  • Wedding: June 2010

Do you know if Dessy carries these in stores somewhere? Or are they online only?

Post # 6
Member
1022 posts
Bumble bee
  • Wedding: June 2010

Very helpful review!  That sucks that they don’t even do exchanges!

Post # 7
Member
154 posts
Blushing bee
  • Wedding: May 2009

congrats!  i really wanted to order from them but couldnt get past the no-exchanges rule (which is just ridiculous)   

Post # 8
Member
476 posts
Helper bee
  • Wedding: April 2010

Thank you so much!  I’ve been debating about these shoes for a month now but I’ve been too chicken because of the no return policy.  This will be shoe number three that I’ve ordered online and I really hope these work.

 

And whitesonnet, I went to my local bridal store that was listed on Dessy’s website as one of the stores to find their products and they told me they could order the shoes for me, but I don’t know if I would be required to take them with the same type of return policy as online.

Post # 9
Member
2 posts
Wannabee

I’ve been debating about these shoes too.  I wish their return policy was different.  I’m 5’11” and I wear a size 10.  I’m going just go for it and order!!  I have tried too many other shoes and have not been happy with them.  I’m tired of ordering and returning at other sites.

I’ll let you know how it goes.

Thanks for the advice!

Post # 11
Member
476 posts
Helper bee
  • Wedding: April 2010

I just got mine about a week ago in the mail (four weeks after I ordered-I was thoroughly P.O.ed) and they fit fairly well.  I usually wear an 8.5 or 9 and I ordered the 9.  They’re just a little big but will stay on with the elastic back.

My only real complaint with the shoe itself is that the elastic part of the shoe is definitely not cute.  It makes it look a little frumpy.  BUT…that’s only the very back of the shoe and no one will see it.  I’m thinking of adding some small rinestones to the toe to make it a little cuter.

Post # 12
Member
2 posts
Wannabee

So I received the shoes in the mail, and they fit fairly well.  I do have a narrow foot, so they are a little loose around the toes, but the elastic is very tight so it defintiley holds my heel.  I may even have to stretch the elastic out a bit.

 

Post # 13
Member
1 posts
Wannabee

Just some added info regarding these shoes: I ordered two different-coloured pairs (ivory and gold) in exactly the same size, and the gold pair fit about half a size smaller than the ivory pair. This may explain the varying reports about sizing. If you happen to want ivory, then, I’d recommend sticking with your usual size; for gold, go up a half size.

Also, it’s NOT true that you can’t return them. I called the number on Dessy’s home page and there was no trouble at all returning the pair that didn’t fit, even though I live in Canada. You tell them you want to return the item, they email you a form that has to be included with that item, and that’s it. The only slight catch, according to the invoice that came with my shoes, is that you only have 5 days from date of receipt to initiate the return, so if you need to return something call them right away. But they were easy to deal with and I’m very happy with the shoes that do fit.

Post # 14
Member
1 posts
Wannabee
  • Wedding: September 2010

@rebekka.augustine:

I know this is a weird question, but do the shoes show toe clevage?

Post # 15
Member
218 posts
Helper bee
  • Wedding: October 2011

I just thought I would update this to be a little more current. 

I was really excited about these shoes.  I used their size chart online to order a pair of size 8 Oasis colored shoes.  Online it says they have an exchange policy.

These shoes were way too big.  According to their own shoe chart the size 8 was actually a size 10.5 so when I wanted to exchange them for a smaller size they told me this would not be possible.  You are allowed to return them,  but will reimbursed for shipping either way.  And then you just have to reorder the shoes and pay shipping again. 

Overall i think it is probably better to consider zappos.com  they allow you to try on as many as you want and they always pay for shipping.  I found my Dessy shoe experience to be a little frustrating.  The shoes were very pretty though and they came well packaged.  Just be prepared to pay shipping a couple of times to get the sizing right if you really want them. 

Post # 16
Member
13 posts
Newbee
  • Wedding: January 2014

Just saw this board and am considering buying flats for my girls, but I’m wondering how comfy are the flats as they look like theres no padding at all. Are they comfy or does it feel like your wearing carboard on your feet?

Also, I did call the Dessy Group and they do returns now as long as the merchandise is in the same condition and unworn so I just wanted to add that so people know they can return the items.

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