Post # 1
We got my setting from Jared and I have already had 2 friggen diamonds fall out of the micropave. TWO!! I’ve only been engaged a little over a month!! And the worst part is, they are telling me there is no warranty (it was voided) because we bought my center stone somewhere else and had another jeweler place it into the Jared setting. I don’t see why this is an issue because it’s not the center diamond that is falling out, it’s the micropave side stones! They said they have a diamond warranty but not the metal warranty. Since the prongs are metal and are the reason the stones fell out, they are not covered. WTF! I’m so mad! What do I do??
These are the stones that are missing
Post # 3
@Lily_of_the_valley: I would take it to another jeweler to have it looked at. They can see if more of the stones are loose, and replace the ones you lost.
It’s always risky buying one part of something in another place, I am really not sure what you can do about the voided warranty. You were told this before you bought, I assume?
Post # 4
@Lily_of_the_valley: sorry to hear. Argh. However anytime a ring is worked on it can affect the integrity of the rest of the setting. That issue can be mitigated somewhat if a setting is done in “two pieces”, meaning center area and band. From the photo, doesn’t appear to be the case with yours. Micropave can be notoriously problematic. So sorry. Think it is just a risk one takes when buying setting and ring separately, especially a setting that is so intricate.
If you have a sim center, maybe you should trade it out for diamond center through Jared to insure it’s covered for now on?
Just an idea. Lovely ring, sorry you’re going through this. Would agree that checking all the little diamonds is wise.
Post # 5
While you have had the ring only a short while, it is worth noting that due to the delicate nature of micropave, it is normal that over time stones will get lost and need replacing, especially if you do not baby your ring to death. Two stones in the first month is sad, but their warranty is very clear, as many jewelers go by the old “anyone else touches it and we wash our hands of it” policy.
Honestly, I’d take it to a different jeweler, have them check all the work, make sure there are no more loose stones that could be saved by tightening things, and have the two missing replaced. Thankfully, the cost is fairly small, but do keep in mind that due to the nature of the ring, this is something you’ll be dealing with for the lifetime of the ring. Hopefully you were fully informed of this prior to purchasing the setting (most good jewelers do not want unhappy customers who come back peeved about lost micropave stones in a few months, so they are usually VERY upfront with what the customer should expect with maintenance to nip that trouble off in the bud).
Edit: Just wanted to clarify, I am not saying there isn’t anything wrong with the setting or that the stones were not set correctly initially, quality control could be a serious issue, I just (sadly) do not see a way around it given their warranty. =(
Post # 6
Wowww. I have three rows of micropave on my ring, from Blue Nile, and I haven’t lost anything. I’ve had it since November and trust me I am not delicate on it. I’d go back to the jeweler who set your diamond, or at least another jeweler you trust, and have them look it over and fix anything else loose.
Post # 7
Yep. One of my diamonds fell out of my wedding band the DAY of my wedding. I wore it for about 2 hours and looked down to see that there was a big gap in my band.
Post # 8
I was told that the warrenty would be voided if I got a stone put into the ring somewhere else because when they handle the ring to set the diamond it can cause the prongs on the other parts of the ring to become loose. And this was an independent jeweler. I’m sorry this happened and I’m not sure what can be done. On a positive note, I think those small diamonds are relatively cheap to replace. Although, if this is going to be a recurring problem I might look into another setting.
Post # 9
If it makes you feel any better, I had a micropave setting and a stone fell out almost immediately after I got it, but after more than a year no other stones have fallen out. I think if they’re loose to begin with then they’ll fall out sooner rather than later and the other ones will last a lot longer. Over time though micropave stones are more likely to fall out than prong set!
Post # 10
I can’t say I’m surprised. I’ve never heard great things about Jared, and the voided warranty is pretty standard when you have another jeweler work on your ring. Does whatever jeweler set your center diamond happen to have a warranty on your ring (doubtful but possible)? I don’t think there’s much you can do besides pay to have it repaired whenever you lose melee.
Post # 11
So sorry to hear this for you, OP. hope you get it checked, tightened up and can start enjoying your ring again soon.
As beautiful as the pave & micropave rings are, this seems to happen so often and is the #1 reason I wouldn’t have/want one. Too much risk, maintenance, and hassle for me personally.
Post # 12
I also have a ring from Jared, and I also had issues with one of the itty bitty diamonds:
The diamond marked with the arrow fell out within a day-and-a-half of my FI putting it on my finger, and then it fell out AGAIN (same diamond!) about a week after we got it fixed the first time. Obviously, I never found either of the diamonds, because they are TINY. I was pretty upset at the time, because it’s not like I was whaling away at my ring – I was really careful with it. I got pretty defensive when the guy at Jared asked, when we came in the second time, if I was “wearing it to kick-boxing class.” He backed off once I told him how I was taking it off to sleep, shower, cook, clean, go to the gym, etc. For goodness sake, the second the diamond fell out, I was walking the 10 feet between by kitchen and living room couch. No abuse here.
The second time they fixed it, they had to re-tip one of the little prongs holding the diamond in place; it had gotten mangled during the first repair. The milgrain detail also took a bit of a beating, I’m assuming from the instruments they use.
Luckily, we have the extended service plan, and nobody has touched the ring but Jared, so we had no issues/costs either time we went in for repairs. And it’s been about 3 months since the second repair, with no issues. Am I upset about the damage to the metal? Yes, but not enough to want to re-build the entire ring. It was something we considered while it was in the shop for the second time, and I even thought about demanding a full refund and getting a completely different ring (like this – http://www.etsy.com/listing/107019285/engagment-ring-moissanite-and-recycled – be still, my beating heart) but I love MY ring. I just had to come to terms with the risks associated with pavé settings.
Post # 13
I think that if you had brought the center stone to jared and had them place it in their setting, the warranty would be fine. FI and I were thinking of doing that, and the sales rep said that would be okay and the setting would be covered. However, they may have been misinformed. 🙁
Im sorry about your ring though. That would make me so sad.